Fluentstream UCaas Overview

FluentStream-UCaaS offers a cloud-hosted business communications solution ideal for small and medium businesses. It includes essential talk, text, and reporting features to ensure customer connectivity.

Use Cases

Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Fluentstream UCaas.

Other use cases:

  • Communication Management
  • Conference Call Management
  • Engagement Management
  • Customer Feedback Management
  • Social Media Analytics
  • Generation Of New Leads
  • Contacts History
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Fluentstream UCaas.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
See all business priorities See less business priorities

Fluentstream UCaas Use-Cases and Business Priorities: Customer Satisfaction Data

Fluentstream UCaas works with different mediums / channels such as Phone Calls. Video. Offline etc.

Fluentstream UCaas's features include Recording, Ticketing, Dashboard, etc. and Fluentstream UCaas support capabilities include Phone Support, Email Support, Chat Support, etc. also Fluentstream UCaas analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I like how easy it is to listen to and save call recordings...." Peer review by Janene B., Manager, Marketing and Advertising

Fluentstream UCaas, 247meeting, RingCentral MVP, 8x8 Business Phone, RingCentral Contact Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fluentstream UCaas

Top Industries

  • Hospital & Health Care
  • Marketing and Advertising
  • Legal Services

Popular in

  • Small Business
  • Mid Market

Fluentstream UCaas is popular in Hospital & Health Care, Marketing And Advertising, and Legal Services and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Fluentstream UCaas Use Cases

What solutions does Fluentstream UCaas provide for Call Recording?

How can Fluentstream UCaas enhance your Collaboration process?

What makes Fluentstream UCaas ideal for Helpdesk Management?

What solutions does Fluentstream UCaas provide for Communication Management?

Why is Fluentstream UCaas the best choice for Conference Call Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fluentstream UCaas solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Frequently Asked Questions(FAQ)

for Fluentstream UCaas

What is Fluentstream UCaas?

FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.

FluentStream business communication software, also includes phone, web conferencing and reporting. Geared towards small and medium-sized businesses, FluentStream commits to making communication technology that is easy to buy, easy to get started and easy to use.

Some of the features that help FluentStream to simplify communications and connect with clients are FluentStream number integrates with chrome extension to increase call volume and optimize efficiency, live phone system management tool is allowed to monitor and transfer calls with a simple drag-and-drop interface, detailed report on the web portal to get information such as interaction history, response times, and individual stats, Video conferencing, emergency routing if there is a server issue and much more.

What is Fluentstream UCaas used for?

Fluentstream UCaas is a Contact Center Software mainly used by its customers to Improve Internal Communications and Launch New Products by Call Recording, Collaboration and Helpdesk Management .

What are the top features of Fluentstream UCaas?

Recording, Ticketing and Dashboard are some of the top features of Fluentstream UCaas.

Who uses Fluentstream UCaas?

Fluentstream UCaas is used by Hospital & Health Care, Marketing And Advertising and Legal Services among other industries.

What are Fluentstream UCaas alternatives?

247Meeting, RingCentral MVP, 8X8 Business Phone and RingCentral Contact Center are popular alternatives for Fluentstream UCaas.

Where is Fluentstream UCaas located?

Fluentstream UCaas is headquartered at 1028 Park Avenue West Denver CO, 80205.
lightning

Peers used Fluentstream UCaas for call recording and collaboration

Fluentstream UCaas Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (19)
Custom Reports

4.40/5 ★

Read Reviews (103)

Software Failure Risk Guidance

?

for Fluentstream UCaas

Overall Risk Meter

Low Medium High

Top Failure Risks for Fluentstream UCaas

Fluentstream News

FluentStream Announces Extensive CRM Integrations - Business Wire

FluentStream has announced new CRM integrations to enhance their services.

30/09/2024 - source

Fluentstream Feeds

Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration

Efficiency and productivity are two key levers organizations pull when they need to improve operational performance. The first step to improving both is to analyze work methods, which often results in more streamlined processes. To help organizations refine their workflows ...

The post Integration with Microsoft Teams Facilitates Seamless Business Communication and Collaboration appeared first on FluentStream.

10/06/2024 - source

The Great Resistance: Employees Prefer a Flexible Work Environment

As you read this, where are you? In an office? At a coffee shop? At your kitchen table? And what device are you using? Your phone, tablet, or laptop? In today’s post-pandemic workplace, many of us have more flexibility and ...

The post The Great Resistance: Employees Prefer a Flexible Work Environment appeared first on FluentStream.

27/05/2024 - source

FluentStream’s Award-Winning Customer Service: Putting Customers First, Always

When was the last time you had a really amazing customer experience? I mean, like so good that you told a friend or wanted to hug the person who helped you? You felt so appreciative because someone heard you, helped ...

The post FluentStream’s Award-Winning Customer Service: Putting Customers First, Always appeared first on FluentStream.

21/05/2024 - source

Fluentstream Profile

Company Name

Fluentstream

Company Website

https://www.fluentstream.com/

Year Founded

2007

HQ Location

1028 Park Avenue West Denver CO, 80205

Employees

1-10

Social

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Financials

PRIVATE