Fluentstream UCaas Overview
FluentStream offers small and medium businesses a cloud-hosted communication platform packed with essential features like talk, text, and reporting. Imagine a team needing to stay connected with clients across multiple channels without missing a beat. FluentStream makes this possible, ensuring seamless communication whether you're in the office or on the go. Users can leverage its robust reporting tools to gain insights into communication patterns and improve customer interactions. With its focus on reliability, the platform boasts a 99.99% uptime, which is crucial for businesses that can't afford downtime. Whether you're a startup or an established company, FluentStream provides an adaptable solution that grows with your needs, making it a favorite among top brands.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Fluentstream UCaas.
Business Priorities
Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Fluentstream UCaas.
Fluentstream UCaas Use-Cases and Business Priorities: Customer Satisfaction Data
Fluentstream UCaas works with different mediums / channels such as Phone Calls. Video. Offline etc.
Fluentstream UCaas's features include Recording, Ticketing, Dashboard, etc. and Fluentstream UCaas support capabilities include Phone Support, Email Support, Chat Support, etc. also Fluentstream UCaas analytics capabilities include Analytics, and Custom Reports.
Reviews
"...If you have tried other solutions for your call center, I encourage you to look at FluentStream...." Peer review by John R., Owner/Operator, Hospital & Health Care
Fluentstream UCaas, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
FluentStream-UCaaS offers a cloud-hosted business communications solution ideal for small and medium businesses. It includes essential talk, text, and reporting features to ensure customer connectivity.
Popular Business Setting
for Fluentstream UCaas
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Legal Services
Popular in
- Small Business
- Mid Market
Fluentstream UCaas is popular in Hospital & Health Care, Marketing And Advertising, and Legal Services and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Fluentstream UCaas Use Cases
How does Fluentstream UCaas address your Call Recording Challenges?
How does Fluentstream UCaas address your Collaboration Challenges?
Why is Fluentstream UCaas the best choice for Helpdesk Management?
What solutions does Fluentstream UCaas provide for Communication Management?
Why is Fluentstream UCaas the best choice for Conference Call Management?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Fluentstream UCaas solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Fluentstream UCaas
What is Fluentstream UCaas?
FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.
FluentStream business communication software, also includes phone, web conferencing and reporting. Geared towards small and medium-sized businesses, FluentStream commits to making communication technology that is easy to buy, easy to get started and easy to use.
Some of the features that help FluentStream to simplify communications and connect with clients are FluentStream number integrates with chrome extension to increase call volume and optimize efficiency, live phone system management tool is allowed to monitor and transfer calls with a simple drag-and-drop interface, detailed report on the web portal to get information such as interaction history, response times, and individual stats, Video conferencing, emergency routing if there is a server issue and much more.
What is Fluentstream UCaas used for?
What are the top features of Fluentstream UCaas?
Who uses Fluentstream UCaas?
What are Fluentstream UCaas alternatives?
Where is Fluentstream UCaas located?
Peers used Fluentstream UCaas for call recording and collaboration
Fluentstream UCaas Competitors
Fluentstream UCaas Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
Software Failure Risk Guidance
?for Fluentstream UCaas
Overall Risk Meter
Top Failure Risks for Fluentstream UCaas
Fluentstream News
FluentStream Launches Powerful New Video Solution for Business Communication
FluentStream has launched FluentStream Video, a new video conferencing solution for small and mid-sized businesses. The platform integrates video, voice, and messaging, offering features like virtual backgrounds, screen sharing, whiteboarding, team messaging, and AI-powered smart summaries. Available as part of FluentStreams business phone service or standalone, it targets remote and hybrid workforces seeking unified communications.
FluentStream Wins Dual Industry Awards for Innovation in Business Communications
FluentStream received the 2025 Unified Communications Product of the Year Award and the 2025 Internet Telephony Product of the Year Award, recognizing its cloud-based business communications platform for innovation and excellence in unified communications and telephony solutions.
FluentStream Wins Two Awards Recognizing Excellence in Customer Service
FluentStream has received two major awards for customer service: the Silver Winner at the Globee Awards for Customer Excellence and Organization of the Year from the Business Intelligence Group Excellence in Customer Service Awards, highlighting its commitment to delivering outstanding customer experiences.
FluentStream Welcomes Kerrin Parker as CEO, Unveils Exciting New Features
FluentStream appoints Kerrin Parker as CEO, succeeding Cass Gilmore, who becomes chairman. Parker, previously COO, has been instrumental in the company's growth and is set to lead future advancements in their UCaaS product suite.
Fluentstream Profile
HQ Location
1028 Park Avenue West Denver CO, 80205
Employees
1-10
Social
Financials
PRIVATE
