Fluentstream Overview
FluentStream offers small and medium businesses a cloud-hosted communication platform packed with essential features like talk, text, and reporting. Imagine a team needing to stay connected with clients across multiple channels without missing a beat. FluentStream makes this possible, ensuring seamless communication whether you're in the office or on the go. Users can leverage its robust reporting tools to gain insights into communication patterns and improve customer interactions. With its focus on reliability, the platform boasts a 99.99% uptime, which is crucial for businesses that can't afford downtime. Whether you're a startup or an established company, FluentStream provides an adaptable solution that grows with your needs, making it a favorite among top brands.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using Fluentstream.
Business Priorities
Improve Internal Communications and Launch New Products are the most popular business priorities that customers and associates have achieved using Fluentstream.
Fluentstream Use-Cases and Business Priorities: Customer Satisfaction Data
Fluentstream works with different mediums / channels such as Phone Calls. Video. Offline etc.
Fluentstream's features include Recording, Ticketing, Dashboard, etc. and Fluentstream support capabilities include Phone Support, Email Support, Chat Support, etc. also Fluentstream analytics capabilities include Analytics, and Custom Reports.
Reviews
"...They have collaborated with us on some custom delevopment projects and have saved us a ton of money over our previous provider...." Peer review by Ryan H., Business Manager, Human Resources
Peer review evidence (same sources as the product rating summary)
"...I primarily like the customization that is available, from automated answering messages to call routing, and call recording...." Peer review by John M., Executive Director, Real Estate
"...HD-Quality VoIP Calling. Voice and Video Conferencing. ..." Talk, Text & Video Tools To Power Your Business
"...Voicemail Drop. for Support Centers...." FluentStream
Fluentstream, XCALLY, VICIdial, Vocalcom, CallTools, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
FluentStream-UCaaS offers a cloud-hosted business communications solution ideal for small and medium businesses. It includes essential talk, text, and reporting features to ensure customer connectivity.
Popular Business Setting
for Fluentstream
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Legal Services
Popular in
- Small Business
- Mid Market
Fluentstream is popular in Hospital & Health Care, Marketing And Advertising, and Legal Services and is widely used by Small Business, and Mid Market,
Fluentstream Customer wins, Customer success stories, Case studies
How does Fluentstream address your Call Recording Challenges?
How can Fluentstream enhance your Collaboration process?
How efficiently Does Fluentstream manage your Helpdesk Management?
How can Fluentstream enhance your Communication Management process?
How does Fluentstream address your Conference Call Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Fluentstream solved their Contact Center Software needs. Cuspera uses 1148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Fluentstream
What is Fluentstream?
FluentStream UCaaS provides Business Communication software that helps to simplify how businesses communicate with their clients by providing a unified suite of cloud-software to power, manage and improve live client communications. It helps to improve internal communications and acquire customers.
FluentStream business communication software, also includes phone, web conferencing and reporting. Geared towards small and medium-sized businesses, FluentStream commits to making communication technology that is easy to buy, easy to get started and easy to use.
Some of the features that help FluentStream to simplify communications and connect with clients are FluentStream number integrates with chrome extension to increase call volume and optimize efficiency, live phone system management tool is allowed to monitor and transfer calls with a simple drag-and-drop interface, detailed report on the web portal to get information such as interaction history, response times, and individual stats, Video conferencing, emergency routing if there is a server issue and much more.
What is Fluentstream used for?
What are the top features of Fluentstream?
Who uses Fluentstream?
What are Fluentstream alternatives?
Where is Fluentstream located?
Peers used Fluentstream for call recording and collaboration
Fluentstream Competitors
Fluentstream Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (103) |
Software Failure Risk Guidance
?for Fluentstream
Overall Risk Meter
Top Failure Risks for Fluentstream
FluentStream Technologies, Inc News
FluentStream Recognized by Business Intelligence Group with 2026 ...
FluentStream received the 2026 Excellence in Customer Service Award from the Business Intelligence Group, recognizing its outstanding service capabilities.
FluentStream Recognized by Business Intelligence Group with 2026 ...
FluentStream, a cloud-based business phone provider, received the 2026 Excellence in Customer Service Award from the Business Intelligence Group. The award recognizes FluentStream's commitment to exceptional customer support for small and mid-sized businesses, highlighted by a 98% customer satisfaction rate and a 4.6 Google rating. FluentStream's human-first approach emphasizes responsive support and proactive issue resolution.
FluentStream Earns 2026 Product of the Year Award for Cloud-Based ...
FluentStream received the 2026 INTERNET TELEPHONY Product of the Year Award for its cloud-based business communications platform. This accolade highlights FluentStream's innovation in VoIP and IP communications, offering over 100 features with 99.999% uptime reliability. The platform supports modern, distributed workforces, enhancing productivity and customer engagement for small and mid-sized businesses.
FluentStream + Ooma: Expanding What Is Possible While Staying True to Who We Are
FluentStream is joining Ooma, enhancing its ability to serve small and mid-size businesses with expanded features and capabilities. This strategic move allows FluentStream to leverage Ooma's technology stack, including Ooma AirDial, to modernize and improve communications services. The partnership aims to accelerate AI and feature development, maintaining FluentStream's commitment to customer support and innovation.
FluentStream Technologies, Inc Profile
Company Name
FluentStream Technologies, Inc
Company Website
https://www.fluentstream.com/Year Founded
2007
HQ Location
1028 Park Avenue West Denver CO, 80205
Employees
1-10
Social
Financials
PRIVATE
