Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve ROI
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Improve efficiency
-
Scale best practices
-
Improve brand engagement
- See 4 more
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Manage risk
-
Improve efficiency
-
Improve visibility
-
Improve internal communications
-
Improve stakeholder relations
-
Launch new products
-
Improve digital and social presence
-
Reduce bounce
- See 8 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
website
-
user generated content
-
blogs
-
chat
-
Slack
-
text SMS
-
social media
-
Facebook
-
offline
-
point of sale
-
causes and charity
-
support groups
- See 11 more
-
phone calls
-
e-mail
-
website
-
user generated content
-
blogs
-
chat
-
Slack
-
text SMS
-
social media
-
Facebook
-
offline
-
point of sale
-
causes and charity
-
support groups
- See 11 more