Follow Up Boss: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Follow Up Boss
Brand: Follow Up Boss
Rating: 4.35 (1625 reviews)

4.35 5

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(1625)

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Follow Up Boss Overview

Follow Up Boss offers a distinctive approach to real estate CRM by acting as an open platform that supports high-performing teams in building successful businesses. It excels in organizing contacts and teams, ensuring engagement with the right individuals at optimal times. This platform provides comprehensive visibility into business operations, a critical advantage for real estate professionals aiming to enhance client relationships and streamline workflows. Notably, 32 of the top 50 real estate teams in North America rely on Follow Up Boss, underscoring its market credibility. The platform's advanced reporting features and seamless integration of tools position it as a strategic asset for real estate businesses seeking to optimize their operations and increase ROI.

Use Cases

Customers recommend Engaging And Following Up, Generation Of New Leads, Lead Engagement, as the business use cases that they have been most satisfied with while using Follow Up Boss.

Other use cases:

Communication Management
Collaboration
Coaching
Contact List Management
Lead Routing
Call Recording
Conversion Management

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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Follow Up Boss.

Other priorities:

Increase Sales & Revenue
Acquire Customers
Improve Efficiency
Scale Best Practices
Improve Brand Engagement

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Follow Up Boss Use-Cases and Business Priorities: Customer Satisfaction Data

Follow Up Boss works with different mediums / channels such as E-Mail. and Phone Calls.

Follow Up Boss's features include Gamification, Templates, Leaderboards, etc. and Follow Up Boss support capabilities include Phone Support, Email Support, 24/7 Support, etc. also Follow Up Boss analytics capabilities include Custom Reports, and Analytics.

Reviews

"All my leads finally come to one place, and all the texts and emails are in the contact record, no matter which device I'm using. It's fast and also super mobile-friendly. It has just the right amount of features - no clutter." - Preston Guyton

Follow Up Boss, Less Annoying CRM, Tithe.ly, Floify, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Follow-up-boss is a flexible, open CRM platform for real estate professionals. It helps organize contacts and teams, engage effectively, and gain business visibility.

Popular Business Setting

for Follow Up Boss

Top Industries

Real Estate
Non-Profit Organization Management
Information Technology and Services

Popular in

Small Business
Mid Market
Large Enterprise

Follow Up Boss is popular in Real Estate, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Follow Up Boss Use Cases

What Are the key features of Follow Up Boss for Engaging And Following Up?

Follow Up Boss facilitates efficient lead follow-up by automating tasks like text messaging, appointment scheduling, and call management. It allows for lead distribution based on specific criteria, such as zip code, and integrates with other systems. While the platform offers comprehensive features, it may have limitations in syncing contact transaction history.

"...The thing we love about Follow Up Boss is the API integration with so many other systems...." Follow Up Boss Pixel

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What Are the key features of Follow Up Boss for Generation Of New Leads?

How can Follow Up Boss optimize your Lead Engagement Workflow?

How does Follow Up Boss address your Communication Management Challenges?

How can Follow Up Boss optimize your Collaboration Workflow?

37+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Follow Up Boss solved their CRM needs. Cuspera uses 1625 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Preston Guyton Owner CRG Companies	All my leads finally come to one place, and all the texts and emails are in the contact record, no matter which device I'm using. It's fast and also super mobile-friendly. It has just the right amount of features - no clutter. Testimonial By Preston Guyton
Anthony Malafronte Owner My Tampa Agent	Your leaderboard...it's awesome. I have my team meeting, we talk about the leaderboard. We know who's doing well, who's busy. Testimonial By Anthony Malafronte
Kyle Whissel Team Leader Whissel Realty Group	We love Follow Up Boss because they play nice with virtually everybody out there...they'll integrate with everybody. Follow Up Boss is the hub of everything for us and then we add spokes from there. Testimonial By Kyle Whissel

CUSTOMERS	TESTIMONIALS
Preston Guyton Owner CRG Companies	All my leads finally come to one place, and all the texts and emails are in the contact record, no matter which device I'm using. It's fast and also super mobile-friendly. It has just the right amount of features - no clutter. Testimonial By Preston Guyton
Anthony Malafronte Owner My Tampa Agent	Your leaderboard...it's awesome. I have my team meeting, we talk about the leaderboard. We know who's doing well, who's busy. Testimonial By Anthony Malafronte
Kyle Whissel Team Leader Whissel Realty Group	We love Follow Up Boss because they play nice with virtually everybody out there...they'll integrate with everybody. Follow Up Boss is the hub of everything for us and then we add spokes from there. Testimonial By Kyle Whissel

Case Studies

Real Estate

CASE STUDY Featherstone & Co.

Follow Up Boss helped Featherstone & Co. organize leads and build strong systems. Will Featherstone struggled to manage a large property portfolio and lost business due to lack of tools. After using ...Follow Up Boss, he integrated web leads, calling, and marketing into one platform. This allowed him to recruit talent, hire key team members, and double down on community impact. The result was a 12-year community bond, 100% client satisfaction, and the launch of an award-winning nonprofit.

Real Estate

CASE STUDY Robert Slack Fine Homes

Follow Up Boss helped Robert Slack Fine Homes manage 25,000 new leads every month. The team used automation to contact leads in under 2 seconds. They increased lead engagement to 65% and achieved a 4...00% ROI on paid leads. The company reached $1.5 billion in sales and $35 million in commissions. Follow Up Boss enabled fast lead routing, multi-channel outreach, and effective nurturing for a large team.

Real Estate

CASE STUDY Whissel Realty Group

Follow Up Boss helped Whissel Realty Group organize their business and improve team efficiency. The team faced wasted time and lack of structure before using the platform. With Follow Up Boss, they c...entralized lead management and built strong sales systems. The group grew to over 120 agents and 16 staff, achieving $2B+ in sales and 1,400+ listings sold. They now close up to 42 transactions in a single day.

Real Estate

CASE STUDY Shannon Milligan, RVA Home Team

Follow Up Boss helped Shannon Milligan of RVA Home Team organize her real estate business. She went from selling three homes in her first year to 63 homes last year, reaching $22 million in annual vo...lume. Before using the CRM, she struggled to manage growing client numbers and lacked a scalable system. With Follow Up Boss, she gained more time to plan, improved her work-life balance, and set clear goals for the future. Integrating BombBomb with her campaigns helped her stay in touch with leads and grow her business.

Real Estate

CASE STUDY Big Block Realty North and Best Sac Homes Group

Follow Up Boss helped Big Block Realty North and Best Sac Homes Group organize and manage leads. Suneet Agarwal, the CEO, needed a CRM that agents would actually use. The team now handles about 2,000... leads per month. With Follow Up Boss, they improved lead routing and follow-up. The brokerage became the #1 real estate team in California and joined Real Trend’s Billionaires’ Club. They have over 1,000 5-star reviews on Google and Yelp.

Real Estate

CASE STUDY The Laughton Team

Follow Up Boss helped The Laughton Team organize 300,000 leads and manage over 200 agents across five offices. The team needed to scale beyond 50 agents and improve lead generation. They switched fro...m a rigid system to Follow Up Boss for better integration and visibility. The result was $1B+ in annual sales volume and 2,500+ annual transaction sides. The open platform and integrations with tools like Zillow and Ylopo supported their rapid growth.

Frequently Asked Questions(FAQ)

for Follow Up Boss

What is Follow Up Boss?

Follow Up Boss is a real estate CRM and lead management system that allows automatic distribution and follow up leads from over 200 different lead sources. It helps real estate teams, make the sales process, and follow up as efficient and effective as possible.

Follow Up Boss optimizes core sales activities for real estate agents and teams to help them set more appointments and close more deals with their leads, past clients, and sphere of influence. Laser-focused on lead generation, conversion, and follow-up, the system is designed to push its users to be the fastest and most organized real estate agent around.

The key features of Follow Up Boss are Email Integration, Sales Forecasting, Application Integration, Custom Fields, Lead Scoring, Sales Analytics, Campaign Management, Tracking Pixel, Company Number, Action Plan, and more. It integrates with existing contacts and dozens of email lead sources.

What is Follow Up Boss used for?

Follow Up Boss is a CRM Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engaging And Following Up, Generation Of New Leads and Lead Engagement .