Overview: Formstack Form Builder and Jotform as Other Demand Generation Category solutions.

Formstack Form Builder is particularly suitable for industries like Education and Financial Services, supporting complex workflows and secure document management. Jotform shines in areas like collaboration and digital communication, making it ideal for dynamic environments such as Marketing and Non-Profit sectors. Both products cater to various business sizes with strong vendor support, although Jotform gains an edge with 24/7 availability and social media engagement.

Formstack Form Builder: Formstack simplifies data capture, document generation, and digital signatures with user-friendly workflow automation software. Discover how Formstack enhances efficiency today.

Jotform: Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Formstack Form Builder and Jotform: Best Use cases based on the customer satisfaction data

Formstack Form Builder

4.4

Jotform

4.5

Key Capabilities Supported

Formstack Form Builder supports comprehensive workflow management and detailed sales document oversight with capabilities like engaging and following up, customer feedback, and secure digital signatures. read more →

Jotform focuses on seamless communication management and effective sales document handling, coupled with publishing communications, workflow streamlining, and enhanced collaboration. read more →

Business Goals

Formstack Form Builder helps in acquiring new customers and enhancing customer relationships, while also boosting internal communications and stakeholder engagement. read more →

Jotform assists in acquiring customers, enhancing relationships, and increasing sales, alongside launching new products and spreading best practices. read more →

Core Features

Formstack Form Builder features strong integration capabilities, compliance with industry standards, customizable reports, and secure data handling, but limited AI integration. read more →

Jotform provides excellent data import and export functionalities, robust custom reporting, reliable integrations, and some AI capabilities, meeting varied user needs. read more →

Vendor Support

Formstack Form Builder offers 24/7 customer support through phone, email, and chat, emphasizing full-time service availability. read more →

Jotform enhances user support experience with extensive 24/7 assistance, adding channels like email and chat support, and a notable presence on blogs and social media. read more →

Segments and Industries

Formstack Form Builder is widely used in Education, Financial Services, and Sports, attracting large enterprises and mid-sized businesses. read more →

Jotform caters to industries including Marketing, Non-Profit, and a variety of other sectors, preferred by large enterprises and small businesses. read more →

Operational Alignment

Formstack Form Builder integrates effectively into existing workflows in larger companies, supporting complex and secure operations with ease. read more →

Jotform fits well into agile environments, aligning with needs for flexible communication and collaborative work scales across various operational landscapes. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Formstack Form Builder and Jotform

How can Formstack Form Builder and Jotform enhance your Workflow Management process?

Formstack Form Builder and Jotform both enable users to create workflows that automate processes. Formstack Form Builder excels in its ability to handle complex workflows with multiple routing and approval options, while Jotform focuses on streamlining workflows with customizable notifications and integrations. Formstack Form Builder offers a greater range of field types for constructing forms, but its workflow feature has limitations in allowing non-approvers to participate in the process. Jotform's workflow feature, while robust, faces limitations in handling complex processes with a high volume of data.

"...Love the workflows and approval systems within the platform...." Peer review by Emily Wickerham, Vice President Client Services, IMC

"...The notifications are highly customizable, so for each form I can control who sees the submission, the workflow and the response to the submitter...." Peer review by Kathleen C., Marketing Director, Education

What benefits does Formstack Form Builder and Jotform offer for Sales Document Management?

Both Formstack Form Builder and Jotform provide tools for collecting electronic signatures on sales documents. Formstack Form Builder offers advanced features like conditional logic and reporting, making it suitable for more complex processes. Jotform focuses on ease of use and mobile-friendly features, making it a good choice for simple contracts. Both platforms have limitations, such as Formstack Form Builder's limited editing time and Jotform's inability to print full contracts.

"...If I didn't have Formstack we'd either have to contract with a freelance developer to build forms, or I'd have to learn to do it myself...." Peer review by Brian B., Education

"...Thanks to the incredible formating, our form is now on-brand for customer sign-ups. ...." Peer review by LAURE-ANNE V., director, Non-Profit Organization Management

Why is Formstack Form Builder and Jotform the best choice for Engagement Management?

Formstack Form Builder and Jotform both help users manage engagement by providing tools for follow-up and data analysis. Formstack Form Builder emphasizes the ability to create engaging forms that encourage user participation, while Jotform focuses on creating professional and engaging forms with a wide variety of customization options. Jotform offers a more comprehensive suite of features, including registration caps and user-generated fields, but has limitations in their customer support response time.

"...Everything from taking reservations to guest follow-up is or has been handled by Formstack!..." Peer review by Clorisa Cowell, IT Director, Splashway Family Waterpark

"...I can easily follow up with applicants with out having to read their handwriting. . ...." Peer review by Verified Reviewer, Hospital & Health Care

What Are the key features of Formstack Form Builder and Jotform for Customer Feedback Management?

Both Formstack Form Builder and Jotform help businesses gather customer feedback. Jotform is used for various purposes including surveys, event registration, and collecting client feedback. Formstack Form Builder focuses on customer satisfaction and feedback collection, particularly for surveys and repeat customer surveys. Both tools are suitable for creating and administering surveys and collecting feedback, but Formstack Form Builder offers more built-in automation features while Jotform provides greater customization and flexibility. A limitation of both tools is that they may not include advanced analytics capabilities for in-depth analysis of collected data.

"...We use Formstack to handle all of our feedback forms, surveys, and inter-departmental requests...." Peer review by Verified User, Employee in Other

"...It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events...." Peer review