Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Collaboration
  • Social Media Management
  • Generation Of New Leads
  • Lead Qualification
  • Content Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
See all business priorities See less business priorities

Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks," - Adamo Donovan

Peer review evidence (same sources as the product rating summary)

"...Send personalized autoresponder emails in the user s chosen language...." Translate your Forms into 130+ Languages
"...So you can create that and embed it in your website and get signatures easy!..." Peer review by Shashu A., Non-Profit Organization Management
"...JotForm has helped us take payments when our credit card processor had an issue, we have used it to create workflows to streamline prospect/client processing...." Peer review by User

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Jotform Customer wins, Customer success stories, Case studies

Why is Jotform the best choice for Sending & Publishing Communications?

What makes Jotform ideal for Sales Document Management?

Why is Jotform the best choice for Workflow Management?

How efficiently Does Jotform manage your Engagement Management?

How does Jotform facilitate Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
CUSTOMERS TESTIMONIALS
Jotform testimonial

Adamo Donovan

We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use

I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
Jotform testimonial

Ryan Wilcoxson

Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
 

College Football Playoff (CFP) - Sports Events - Medium

The College Football Playoff streamlines national championship operations with Jotform & Square

USA

The College Football Playoff (CFP) adopted Jotform and Square to streamline its national championship operations. This integration improved event registration and payment processes, saving over 50% i...n costs. Jotform Enterprise enabled CFP to manage VIP registrations and logistics efficiently, enhancing the guest experience and consolidating operations into a single workflow.

Read on →
 

YWCA Greater Pittsburgh - Nonprofit - Small

YWCA Greater Pittsburgh uses Jotform Enterprise to expand its community impact

Pittsburgh, USA

YWCA Greater Pittsburgh adopted Jotform Enterprise to streamline operations and expand community impact. The platform replaced paper-based processes, enhancing data management and reducing fraud. It ...supports multiple departments with user-friendly forms and workflows, allowing the organization to focus more on its mission and less on administrative tasks.

Read on →
 

TUI - Travel And Tourism - Very Large

TUI reduces 80% of manual processing with Jotform Enterprise

Hanover, Germany

TUI, a leading travel and tourism company, implemented Jotform Enterprise to automate and streamline its inquiry processing, reducing manual tasks by 80%. The solution enables TUI to handle up to 133...,000 monthly inquiries efficiently, with 80% managed through self-service forms and FAQs. This adoption enhances TUI's operational efficiency and supports compliance with GDPR requirements.

Read on →
 

Updoc - Hospital & Health Care - Small

Australia

Updoc used Jotform and Stripe to deliver over 1 million telehealth consultations across Australia. The platform enabled secure patient data collection and automated doctor application workflows. Updo...c processed millions of dollars in payments, expanding healthcare access. Jotform’s no-code tools helped Updoc launch quickly and scale without engineering resources. The solution reduced development cycles from months to days.

 

Splio - Marketing And Advertising - Medium

Paris, France

Splio used Jotform Enterprise and Make to automate workflows and speed up delivery. The team built over 150 customer-facing forms and processed more than 1.9 million submissions. Workflow delivery ti...me dropped from days to just hours. Teams now manage workflows without engineering help. Splio improved compliance and onboarding with automated, no-code forms.

 

Kitchener-Waterloo Multicultural Centre - Non Profit Organization Management - Medium

Kitchener, Canada

Jotform Enterprise helped Kitchener-Waterloo Multicultural Centre save $100,000 each year. The nonprofit used to handle interpreter requests by phone, which was slow and hard to manage. With Jotform,... they automated workflows for language services and festival support. Now, requests move quickly and staff spend less time on admin work. Over 35,000 forms are submitted each year, and four integrations streamline their processes.

Welcome to Jotform

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (77)
Custom Reports

3.95/5

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product

Announcing Jotform AI Data Assistant for teams that run on data

Jotform has introduced the Jotform AI Data Assistant, which integrates with Jotform Tables and Inbox to automate data analysis and visualization. This tool allows users to create structured tables, generate visual reports, and automate repetitive data tasks using AI, enhancing workflow efficiency and enabling actionable insights from data.

Product

Jotform AI Data Assistant: Analyze Data with AI in Seconds

Jotform introduces the AI Data Assistant, enabling users to manage and analyze data efficiently. The tool allows for the creation of AI-powered tables, data visualization, and automated workflows. Users can summarize key details, identify patterns, and automate tasks such as categorizing feedback and managing submissions. The AI Data Assistant also supports collaboration and bulk actions, enhancing data management capabilities.

Product

Announcing Jotform AI Data Assistant

Jotform has launched the Jotform AI Data Assistant, a tool that uses AI to transform data into actionable insights. It integrates with Jotform Tables and Inbox to automate data tasks, generate visual reports, and facilitate data-driven decision-making. This tool enhances data management by allowing users to create, organize, and analyze data through conversational prompts.

Product

Pause and restart workflows with the Wait feature in Jotform Enterprise

Jotform has introduced the Wait element in Jotform Enterprise, enhancing workflow automation by allowing users to pause and resume processes based on specific conditions. This feature provides greater control over timing, eliminating manual follow-ups and enabling precise scheduling of tasks such as onboarding, event management, and contract renewals.

Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE