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Jotform: Use-Cases, Insights and Reviews | 2025 Cuspera

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(5565)

Online form builder & form creator for every business

Jotform Overview

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

Engagement Management
Customer Feedback Management
Collaboration
Social Media Management
Generation Of New Leads
Lead Qualification
Content Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

Increase Sales & Revenue
Launch New Products
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Enter New Markets Internationally Or Locally
Manage Risk
Grow Market Share
Establish Thought Leadership
Improve Efficiency
Improve Digital And Social Presence
Improve Consistency

See all business priorities See less business priorities

Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks," - Adamo Donovan

Jotform, Typeform, Wufoo, Formstack Form Builder, OptinMonster, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Jotform

Top Industries

Education
Marketing and Advertising
Non-Profit Organization Management

Popular in

Small Business
Mid Market
Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Jotform Use Cases

How efficiently Does Jotform manage your Sending & Publishing Communications?

JotForm facilitates the creation and publication of online forms, enabling users to collect data and send email notifications based on form submissions. The platform allows users to integrate forms into their websites and automate email responses based on location and other factors. JotForm is limited in its ability to send emails to multiple recipients based on form data.

"...This article is originally published on Jul 20, 2020, and updated on Apr 02, 2021 Learn to live & work smarter, not harder! ..." Case Study Lake Forest Church

What Are the key features of Jotform for Sales Document Management?

Jotform enables businesses to create, collect, store, and manage digital contracts and agreements. It offers mobile-friendly integrations and e-signature tools for efficient contract processing. The platform has limitations in printing complete contracts, including form fields and formatting.

"...I am the referee coordinator, and I use it for applications, referee availability schedule, contracts, information, (...read more) Travel...." Jotform Testimonials

How does Jotform facilitate Workflow Management?

Jotform provides workflow management capabilities that simplify data collection and processing through customizable forms, automated notifications, and integrations with other applications. The platform allows users to define workflows for different scenarios, enabling them to route data based on specific criteria and streamline processes. However, Jotform's workflow management lacks some advanced features for complex business processes.

"...Say goodbye to transferring files manually and automate your workflow with Jotform s Dropbox integration!..." Dropbox - File Sharing & Storage

How does Jotform facilitate Engagement Management?

JotForm enables businesses to manage engagement through various form types for different purposes. It offers features like skip logic, widgets, and customizable notifications, streamlining interactions with customers and employees. JotForm's limitations include occasional bugs and lack of prompt response to some issues.

"...I can easily follow up with applicants with out having to read their handwriting. . ...." Peer review by Verified Reviewer, Hospital & Health Care

Why is Jotform the best choice for Customer Feedback Management?

Jotform facilitates the collection of customer feedback through the creation of surveys and forms. It offers a wide range of applications, encompassing customer satisfaction surveys, event registration, and employee feedback. While Jotform excels in gathering data, its analytical capabilities are limited.

"...Gather feedback, survey responses, poll answers, and important customer data online then turn them into professional reports and presentations that automatically update with each new submission...." Jotform Report Builder: Convert Form Responses into Reports

51+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Adamo Donovan	We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Randy Tolentino IT administrator Hanseo University’s general studies department	JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Mary Anne Carter Outreach Director Second Use	I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter

CUSTOMERS	TESTIMONIALS
Adamo Donovan	We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan
Randy Tolentino IT administrator Hanseo University’s general studies department	JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Mary Anne Carter Outreach Director Second Use	I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Corcoran	NA	Case Study Corcoran How a trade show organizer used JotForm to re-strategize in 2020 Read More
Park County, Montana	NA	Case Study Park County, Montana, How Park County, Montana, uses JotForm to combat COVID-19 Read More
University of Michigan Education	Education	CASE STUDY University of Michigan "Saved Approximately 20,000 Hours Annually By Streamlining Their Form Submission Process."; Read More

Video

Welcome to Jotform

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Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Typeform, Wufoo, Formstack Form Builder and OptinMonster are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.

lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Competitors

More Jotform Alternatives...

Jotform Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.20/5 ★ Read Reviews (2)
Analytics	4.31/5 ★ Read Reviews (77)
Custom Reports	3.95/5 ★ Read Reviews (1076)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.20/5 ★ Read Reviews (2)
Analytics	4.31/5 ★ Read Reviews (77)
Custom Reports	3.95/5 ★ Read Reviews (1076)

Jotform Integrations

Jotform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.98/5 ★

Read Reviews (651)

Data Export

3.76/5 ★

Read Reviews (525)

viewneo

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Mautic

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

HoneyBook

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

MaintainX

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Postmark

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Few API Integrations for Jotform

Trello

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Google Sheets

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Monday.com

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Mailchimp

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Slack

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform News

Jotform Announces AI Agents to Transform Customer Service - MarTech Cube

Jotform introduces AI agents to enhance customer service capabilities.

26/02/2025 - source

Jotform Launches Workflows : A Powerful No - Code Automation Solution

Jotform Inc. launches Workflows, a powerful no-code automation solution, enhancing productivity and simplifying business processes for users.

21/10/2024 - source

Jotform Launches Workflows: A Powerful No-Code Automation Solution - PR Newswire

Jotform introduces Workflows, a no-code automation tool, to enhance process automation without coding expertise.

21/10/2024 - source

Jotform Profile

Company Name

Jotform

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Financials

PRIVATE