Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Collaboration
  • Social Media Management
  • Generation Of New Leads
  • Lead Qualification
  • Content Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Improve Internal Communications
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
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Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form." - Mary Anne Carter

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

  • Education
  • Marketing and Advertising
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Jotform Use Cases

How does Jotform facilitate Sending & Publishing Communications?

What benefits does Jotform offer for Sales Document Management?

What benefits does Jotform offer for Workflow Management?

What solutions does Jotform provide for Engagement Management?

What solutions does Jotform provide for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use
I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
Jotform testimonial

Ryan Wilcoxson
Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department
JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
CUSTOMERS TESTIMONIALS
Jotform testimonial

Mary Anne Carter

Outreach Director

Second Use
I’ve had a great experience using JotForm. It’s simple to create forms. It’s also very simple to review the information you collect on the form. Testimonial By Mary Anne Carter
Jotform testimonial

Ryan Wilcoxson
Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Jotform testimonial

Randy Tolentino

IT administrator

Hanseo University’s general studies department
JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino

Case Studies

Non-Profit Organization Management

CASE STUDY Upward Bound

Jotform AI Agents helped Upward Bound automate student onboarding. The program director needed a way to onboard students quickly after losing key staff. He used a Presentation Agent to guide students... through applications and explain payments. This replaced manual, in-person onboarding. As a result, 100% of students onboarded themselves using AI. Fifteen new students completed the process independently, saving time and reducing costs.

Read more →
Retail

CASE STUDY Underground Printing

Jotform helped Underground Printing replace Google Forms with a more robust solution. The company used Jotform's conditional logic and integrations to collect leads and orders. Jotform streamlined th...eir data collection and processing workflows. This saved development time and helped them scale their business. Underground Printing improved the customer experience with online forms.

Read more →
Retail

CASE STUDY Yadav Diamonds and Jewelry

Jotform helped Yadav Diamonds and Jewelry modernize their order process. The business switched from paper forms to online order forms with conditional logic. This made the ordering process faster and... easier for both staff and customers. Customer satisfaction went up. Administrative work hours went down. The team quickly adopted Jotform and did not want to return to old methods.

Read more →
Non-Profit Organization Management

CASE STUDY United Way Roanoke Valley

Jotform Enterprise helped United Way Roanoke Valley move from paper-based to digital workflows. Staff now use mobile devices to submit reports and track donations. Donation processing speed increased... by 86%. The team saves up to 20,000 submissions per month. They also reduced the need for extra tools for e-signatures and payments.

Read more →
Financial Services

CASE STUDY Uqual

Jotform helped Uqual speed up its home loan process by integrating with Salesforce. Uqual used Jotform to build forms that send leads straight to Salesforce. This cut setup time from months to just a... week. Uqual now automates 3,000 tasks each month. Lead transfers happen instantly. Uqual can launch new partnerships faster and serve home buyers better.

Read more →
Non-Profit Organization Management

CASE STUDY YMCA Colombia

Jotform helped YMCA Colombia digitize data collection and automate workflows. The organization replaced manual paperwork with online forms and approval processes. This made managing camp applications... and tracking data much easier. YMCA Colombia increased the number of participants sent to U.S. camps from 120–180 in 2018 to about 380 recently. The team now works faster and more efficiently, empowering more young leaders.

Read more →

Video

Welcome to Jotform

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Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .

What are the top features of Jotform?

Feedback surveys, Templates and Personalization are some of the top features of Jotform.

Who uses Jotform?

Jotform is used by Education, Marketing And Advertising and Non-Profit Organization Management among other industries.

What are Jotform alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Jotform.

Where is Jotform located?

Jotform is headquartered at San Francisco, California.
lightning

Peers used Jotform for sending & publishing communications and sales document management

Jotform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.20/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (77)
Custom Reports

3.95/5 ★

Read Reviews (1076)

Software Failure Risk Guidance

?

for Jotform

Overall Risk Meter

Low Medium High

Top Failure Risks for Jotform

Jotform Inc. News

Product

Announcing Gmail Agent | The Jotform Newsletters

Jotform has launched the Gmail Agent, an AI-powered tool designed to draft email responses automatically, enhancing communication efficiency. The product aims to reduce repetitive tasks and improve message consistency. A live webinar on August 5, 2025, will introduce the Gmail Agent's features and capabilities.

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Product

Announcing Presentation Agents | The Jotform Newsletters

Jotform has launched Presentation Agents, an AI-powered tool designed to transform slides into interactive presentations. This new product aims to enhance user engagement by automating slide creation and voice-overs. The launch includes a live event showcasing product features and user stories, highlighting its application in various sectors, including education and media.

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Product

Jotform Announces AI Agents to Transform Customer Service - MarTech Cube

Jotform introduces AI agents to enhance customer service capabilities.

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Product

Jotform Launches Workflows : A Powerful No - Code Automation Solution

Jotform Inc. launches Workflows, a powerful no-code automation solution, enhancing productivity and simplifying business processes for users.

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Jotform Inc. Profile

Company Name

Jotform Inc.

Company Website

https://www.jotform.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE