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Formstack Form Builder vs livepro: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Formstack Form Builder vs. livepro is based on a specific set of business needs and context. The comparison uses 5334 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Formstack Form Builder and livepro

Formstack Form Builder, Jotform, Zoho Forms, etc., belong to a category of solutions that help Other Demand Generation, whereas livepro, PHPKB Knowledge Management Software, KnowledgeOwl, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Formstack Form Builder covers Workflow Management, Sales Document Management with Phone Calls, Engagement Management, Customer Feedback Management, etc.

livepro focuses on Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

"Formstack gives me the ability to collect, process, sign, and transform information. One of the great things is the value of having all that interoperability in one platform, compared to getting all of those services individually. " - Mark Walcott

"The time to implement was three weeks – from design, through to testing, training and going live. " - Gympie Regional Council

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Formstack Form Builder

Focus area

Formstack Form Builder is better than livepro for

Software Failure Risk

  • low

logo livepro

Focus area

livepro is better than Formstack Form Builder for

Software Failure Risk

  • medium

About

Formstack | Online Form Builder & Form Creator

livepro: Customer Experience Knowledge Management

Age

2006

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

77

41

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



training & onboarding


conversion management


lead qualification

lead qualification: demographic

lead qualification: behavioural


social media management

social media analytics


relationship management







competitive intelligence


helpdesk management



contact list management

creating contact list




content management


campaign management


products & pricelist management




customer case management


loyalty management


trade show marketing






knowledge management


sales call management


rating and review management



lifetime value management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve ROI

  • Grow market share

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • user generated content

  • blogs

  • promotions

  • support groups

  • video

  • offline

  • on premises

  • website

  • e-mail

  • See 7 more
  • phone calls

  • user generated content

  • blogs

  • promotions

  • support groups

  • video

  • offline

  • on premises

  • website

  • e-mail

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting