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Formstack Form Builder vs Marchex Call Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Formstack Form Builder vs. Marchex Call Analytics is based on a specific set of business needs and context. The comparison uses 7435 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Formstack Form Builder and Marchex Call Analytics

Formstack Form Builder, Marchex Call Analytics, Jotform, Zoho Forms, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Formstack Form Builder covers Workflow Management, Sales Document Management with Phone Calls, Engagement Management, Customer Feedback Management, etc.

Marchex Call Analytics focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Advertisement with Phone Calls, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Formstack Form Builder

Focus area

Formstack Form Builder is better than Marchex Call Analytics for

Software Failure Risk

  • low

logo Marchex Call Analytics

Focus area

Marchex Call Analytics is better than Formstack Form Builder for

Software Failure Risk

  • medium

About

Formstack | Online Form Builder & Form Creator

AI-powered conversation intelligence for more effective sales and customer service

Age

2006

2000

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

77

69

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



training & onboarding


conversion management


lead qualification

lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic


social media management

social media analytics


relationship management







competitive intelligence


helpdesk management



contact list management

creating contact list




content management


campaign management

campaign monitoring


products & pricelist management




customer case management


loyalty management


trade show marketing






knowledge management


sales call management




rating and review management


advocacy management





lifetime value management




performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve ROI

  • Grow market share

  • See 10 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more
  • phone calls

  • website

  • e-mail

  • mobile

  • offline

  • social media

  • Facebook

  • point of sale

  • display advertisement

  • user generated content

  • blogs

  • omnichannel

  • mobile app

  • text SMS

  • trade shows

  • mobile ads

  • video

  • Doubleclick

  • events

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting