Formstack Form Builder vs. Microsoft Forms: Other Demand Generation Solution Comparison 2025

Overview: Formstack Form Builder and Microsoft Forms as Other Demand Generation Category solutions.

Formstack Form Builder excels in areas like workflow and sales document management, making it beneficial for educational and financial institutions. It stands out in large enterprises for its analytical and integration functionalities. Microsoft Forms, on the other hand, is user-friendly for small to midsize enterprises seeking customer feedback and social media engagement, with a focus on enhancing digital presence. Both offer essential demand generation tools but cater to distinct industry needs and organizational scales.

Formstack Form Builder: Formstack simplifies data capture, document generation, and digital signatures with user-friendly workflow automation software. Discover how Formstack enhances efficiency today.

Microsoft Forms: Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.

Formstack Form Builder and Microsoft Forms: Best Use cases based on the customer satisfaction data

Formstack Form Builder

4.4

Microsoft Forms

4.3

Key Capabilities Supported

Formstack Form Builder supports workflow and sales document management, enhancing multiple operational tasks. read more →

Microsoft Forms aids in customer feedback and collaboration, streamlining communication processes. read more →

Business Goals

Formstack Form Builder assists in acquiring customers proactively and boosting stakeholder relations. read more →

Microsoft Forms prioritizes enhancing customer relationships and scaling best practices in digital engagement. read more →

Core Features

Formstack Form Builder includes analytics, seamless integration, and custom reporting for data-driven insights. read more →

Microsoft Forms offers flexibility with analytics and integration, enhancing data collection and reporting. read more →

Vendor Support

Formstack Form Builder provides robust 24/7 support, crucial for larger enterprises requiring continuous assistance. read more →

Microsoft Forms includes basic support options, making it suitable for smaller firms needing occasional guidance. read more →

Segments and Industries

Formstack Form Builder is favored by large enterprises and educational sectors due to its extensive functionalities. read more →

Microsoft Forms finds usage predominantly in small businesses and IT services focusing on improving digital communication. read more →

Operational Alignment

Formstack Form Builder aligns well with complex workflows in large-scale operations, fostering efficiency. read more →

Microsoft Forms seamlessly integrates into smaller, agile organizations, enhancing workflow simplicity. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Formstack Form Builder and Microsoft Forms

What benefits does Formstack Form Builder and Microsoft Forms offer for Workflow Management?

Formstack Form Builder allows users to create simple workflows and conditional logic, while Microsoft Forms offers more advanced workflow management through integration with Microsoft Flow and other applications. Formstack Form Builder focuses on streamlining data collection and approval processes, while Microsoft Forms enables users to automate workflows across different applications and integrate collected data into various systems. Both tools enable users to create online forms, but Microsoft Forms provides additional features such as advanced branching, theme customization, and data connection with Dynamic 365.

"...If you're looking to get a bunch of content off of dated systems, and into an online system/email workflow/crm, etc., Formstack will do just that...." Peer review by Director in Information Technology

"...Microsoft Flow workflow management across applications Microsoft Forms allows you to create online quizzes & questionnaires through forms...." Stop Comparing Microsoft 365 and Office 365

Why is Formstack Form Builder and Microsoft Forms the best choice for Customer Feedback Management?

Formstack Form Builder and Microsoft Forms are both used to collect customer feedback. Both tools allow users to create surveys and collect responses. Formstack Form Builder offers more customization options and integration with other platforms. Microsoft Forms is easier to use and provides basic analytics, but its functionality may be limited in some cases.

"...Data collection and contest entry are the primary uses, but we also use it for customer feedback and lead generation...." Peer review by Administrator

"...Has built in survey question templates that helps you come up very helpful survey question for evaluating your customers feedbacks...." Peer review by User

What solutions does Formstack Form Builder and Microsoft Forms provide for Engagement Management?

Formstack Form Builder and Microsoft Forms both provide features for managing engagement. Formstack Form Builder enables users to create forms with conditional logic and partial submissions, facilitating follow-up interactions and personalized responses. Microsoft Forms, in contrast, focuses on integrating with other Microsoft services, like Stream and SharePoint, to streamline processes and offer automated follow-up options. Both tools offer reporting features to analyze engagement data and make adjustments.

"...Formstack has helped us refine and define our lead capture process and following up with qualified prospects has become even easier...." Peer review by Kristen Hay, Non-Profit Organization Management

"...This can include: Creating a dynamic list view showing recent leads created by a Form postAutomatically scheduling an activity that will prompt a sales user to follow up when Form leads are createdSending an automated email notifying teams about a new actionable form post Microsoft Forms won't be appropriate for all requirements and there are some limitations to be aware of...." Converting Web Forms to Dynamics 365 Leads with Microsoft Flow & Forms

How efficiently Does Formstack Form Builder and Microsoft Forms manage your Communication Management?

Formstack Form Builder and Microsoft Forms both enable communication management through form submissions and email notifications. Formstack Form Builder offers more robust features, including integrations with third-party tools and automation capabilities, which enable more complex communication scenarios. Microsoft Forms is more streamlined for simple communication tasks, such as surveys and contact forms, but lacks the flexibility and advanced features found in Formstack Form Builder. A limitation of both tools is that neither can directly send email receipts to respondents when requiring a login for form submission.

"...With Formstack and Salesforce together you can automate the sending on emails that contain links to forms with record IDs pre-populated...." Peer review by Matt Morris, Trustee, Youth Business International (YBI)

"...Functionality-wise, you are able to customise title, add subtitles, drag and drop questions, preview form before publishing, and share forms with others for editing...." Peer review by Keith N, Assistant Manager