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FreeAgent CRM vs DonorPerfect Fundraising Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for FreeAgent CRM medium Failure Risk for DonorPerfect Fundraising Software medium
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Comparison Summary

This comparison report of FreeAgent CRM vs. DonorPerfect Fundraising Software is based on a specific set of business needs and context. The comparison uses 3854 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FreeAgent CRM and DonorPerfect Fundraising Software

FreeAgent CRM, DonorPerfect Fundraising Software, Claritysoft CRM, Solve CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FreeAgent CRM covers Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

DonorPerfect Fundraising Software focuses on Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, etc.

"FreeAgent helps a company to better solve customer service issues. New hires are able to jump in and use FreeAgent much more quickly than the old system. It reduces training time – the team can begin interacting with customers much sooner. We have... our whole team on FreeAgent, and everyone uses it a ton! Introducing new systems to the team can come with some challenges, but the change management with FreeAgent has been relatively easy. I feel FreeAgent is aligned with our values. It comes down to the people that I’ve worked directly as well as your aggressive goals to make the software better than it was yesterday. As we’ve had challenges, the team has been there for us along the way. " - Jeremy West

"DonorPerfect’s trainers moved us a giant step forward toward understanding and fully utilizing the powerful tool that DonorPerfect is meant to be. " - Mindi Roberts

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo DonorPerfect Fundraising Software

Focus area

DonorPerfect Fundraising Software is better than FreeAgent CRM for

Software Failure Risk

  • medium

About

CRM and Work Management

Fundraising Management Activities in DonorPerfect

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

41

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (20)

Read Reviews (43)

engaging and following up

Read Reviews (13)

Read Reviews (38)

collaboration

Read Reviews (15)

Read Reviews (4)

workflow management

Read Reviews (11)

Read Reviews (1)

generation of new leads

Read Reviews (8)

Read Reviews (3)

helpdesk management

Read Reviews (7)

Read Reviews (107)

training & onboarding

Read Reviews (6)

Read Reviews (41)

contact list management

Read Reviews (4)

Read Reviews (46)

creating contact list

Read Reviews (0)

Read Reviews (8)

sales document management

Read Reviews (4)

Read Reviews (1)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (3)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

sending & publishing communications

Read Reviews (0)

Read Reviews (34)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (1)

relationship management

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (1)

Read Reviews (3)

loyalty management

Read Reviews (1)

Read Reviews (3)

customise loyalty program

Read Reviews (1)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (22)

social media analytics

Read Reviews (0)

Read Reviews (18)

social media management

Read Reviews (0)

Read Reviews (19)

social media analytics

Read Reviews (0)

Read Reviews (18)

campaign analytics

Read Reviews (0)

Read Reviews (8)

campaign management

Read Reviews (0)

Read Reviews (12)

campaign analytics

Read Reviews (0)

Read Reviews (8)

revenue cycle management

Read Reviews (0)

Read Reviews (3)

conference call management

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • causes and charity

  • video

  • chat

  • user generated content

  • blogs

  • mobile

  • website

  • promotions

  • events

  • trade shows

  • social media

  • on premises

  • See 12 more

  • e-mail

  • phone calls

  • offline

  • causes and charity

  • video

  • chat

  • user generated content

  • blogs

  • mobile

  • website

  • promotions

  • events

  • trade shows

  • social media

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting