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FreeAgent CRM vs IXACT Contact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of FreeAgent CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1478 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FreeAgent CRM and IXACT Contact

FreeAgent CRM, IXACT Contact, Claritysoft CRM, Solve CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FreeAgent CRM covers Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

"FreeAgent is the MVP we rely on to keep the information correct, up to date and provides a central hub that allows us all to stay connected. Very intuitive and easy to use for the whole team, requiring minimal support and time – this really provide...s so much value! As FreeAgent continues to add features, they’ve helped me see ways to do my job better. " - Lindsay Cohrs

"Our main focus was finding a new CRM and website solution that would help our agents to manage their database and online presence. With IXACT Contact we found what we were looking for and so much more. IXACT Contact gives our agents all the tools th...ey need to stay organized, keep in touch, and build a strong online presence. Agents love the ease of use and support has been truly great in assisting agents with their CRM and website set up. " - Craig Plantz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo IXACT Contact

Focus area

IXACT Contact is better than FreeAgent CRM for

Software Failure Risk

  • low

About

CRM and Work Management

Real Estate CRM & Marketing Automation System to win more business

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

54

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



workflow management


generation of new leads


helpdesk management


training & onboarding


contact list management

creating contact list


sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



sales review & feedback


lifetime value management


relationship management




conversion management


pipeline management


lead qualification




campaign analytics


campaign monitoring


campaign management

campaign analytics

campaign monitoring



engaging on social media


scheduling post to social media


managing social media account


social media management

engaging on social media

scheduling post to social media

managing social media account



calendar management


content publishing


searching for content


content management

content publishing

searching for content



social media marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting