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FreeAgent CRM vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for FreeAgent CRM medium Failure Risk for TRACK CRM medium
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Comparison Summary

This comparison report of FreeAgent CRM vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 919 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FreeAgent CRM and TRACK CRM

FreeAgent CRM, TRACK CRM, Claritysoft CRM, Solve CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FreeAgent CRM covers Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"FreeAgent is the MVP we rely on to keep the information correct, up to date and provides a central hub that allows us all to stay connected. Very intuitive and easy to use for the whole team, requiring minimal support and time – this really provide...s so much value! As FreeAgent continues to add features, they’ve helped me see ways to do my job better. " - Lindsay Cohrs

"We generated over $1.7 Million in outbound revenue. We would not have done that without TRACK. " - Anna Maria Vacations

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

CRM and Work Management

Enterprise solution that connects all guest data points in one central location

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

35

36

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (20)

Read Reviews (20)

engaging and following up

Read Reviews (13)

Read Reviews (20)

collaboration

Read Reviews (15)

Read Reviews (0)

workflow management

Read Reviews (11)

Read Reviews (0)

generation of new leads

Read Reviews (8)

Read Reviews (3)

helpdesk management

Read Reviews (7)

Read Reviews (12)

training & onboarding

Read Reviews (6)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (1)

sales document management

Read Reviews (4)

Read Reviews (2)

proposal & quote management

Read Reviews (3)

Read Reviews (2)

communication management

Read Reviews (3)

Read Reviews (18)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (16)

sending & publishing communications

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (1)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (20)

campaign monitoring

Read Reviews (0)

Read Reviews (6)

campaign analytics

Read Reviews (0)

Read Reviews (5)

campaign management

Read Reviews (0)

Read Reviews (15)

campaign monitoring

Read Reviews (0)

Read Reviews (6)

campaign analytics

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting