Overview: Freshsales and Revamp CRM as CRM Category solutions.

Freshsales is a robust CRM catering primarily to large enterprises, focusing on comprehensive engagement through varied channels. Its features support significant sales and relationship goals. Revamp CRM supports smaller enterprises, emphasizing communication and lead management, appealing to niche industries. Freshsales delivers advanced analytics and critical integrations for improved workflow, while Revamp CRM excels with core CRM functionalities for basic customer interactions. Each product's support model is crafted to align with user needs, with Freshsales offering comprehensive 24/7 support.

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

Revamp CRM: Revamp-crm offers order-aware CRM for online stores with customer behavior insights. It helps retain customers and empowers sales teams, integrating with Shopify, BigCommerce, WooCommerce, and more.

Freshsales and Revamp CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Freshsales excels in engagement management and communication, effectively supporting complex workflows for lead and contact management. read more →

Revamp CRM is centered around basic communication management and lead engagement with capabilities like calendar and offer management. read more →

Business Goals

Freshsales aids in boosting sales and enhancing customer relationships, aligning well with large enterprises targeting efficiency and superior customer acquisitions. read more →

Revamp CRM primarily helps businesses enhance customer relationships and target new market entries, suiting smaller enterprise growth. read more →

Core Features

Freshsales offers AI-powered analytics, seamless data handling, and extensive integrations, catering to a broad spectrum of operational needs. read more →

Revamp CRM provides essential analytics and custom reporting, with integrations that meet fundamental CRM needs. read more →

Vendor Support

Freshsales delivers comprehensive support, including 24/7 availability, preferred by enterprises requiring extensive operational assistance. read more →

Revamp CRM offers focused support through email and chat, suitable for smaller setups with less complex support needs. read more →

Segments and Industries

Freshsales is favored by large enterprises across diverse industries like software and marketing, reflecting its fit for expansive business scales. read more →

Revamp CRM serves smaller customer segments in sectors such as software and healthcare, highlighting its adaptability to specific industries. read more →

Operational Alignment

Freshsales integrates seamlessly into large-scale operations, supporting comprehensive communications and strategic growth processes. read more →

Revamp CRM aligns with simpler operations, focusing on core CRM functions that accommodate smaller enterprise structures. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Email Support

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Chat Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Freshsales and Revamp CRM

How can Freshsales and Revamp CRM enhance your Communication Management process?

Freshsales and Revamp CRM both enable users to send emails and track their progress. Freshsales offers features such as email tracking, personalized bulk emails, and task reminders. Freshsales also allows for phone calls within the CRM and integrates email, chat, and other tools for easy communication management. Revamp CRM emphasizes automated email campaigns and workflows, segmenting leads dynamically. However, Revamp CRM has reported issues with email functionality and customer support.

"...You will have a good way to make and save your crafted personalized emails and send them faster...." Peer review by Maegan D, QA Manager, Management Consulting

"...I would like to recommend that because it connects directly to email, it monitors the progress of sales and employees...." Peer review by austin w, Production Manager

How efficiently Does Freshsales and Revamp CRM manage your Lead Management?

Freshsales helps users manage leads and deals through its user interface and integrates with other software. Revamp CRM features several lead management tools, including contact stages, lead scoring based on behavior, custom fields, and leaderboards. Freshsales emphasizes ease of use and intuitive organization, while Revamp CRM focuses on a broader range of features and integrations.