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Freshsales vs Thryv: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Freshsales vs. Thryv is based on a specific set of business needs and context. The comparison uses 10431 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshsales and Thryv

Freshsales, Thryv, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

Thryv focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Website, etc.

"Freshsales helps us manage all our sales activities with just one tool. The inbuilt Sales Sequences feature is very easy to use and offers smart features. We have been able to easily automate and scale our email campaigns and improve our sales conve...rsions. " - Pascal Moulin

"Thryv makes it easy to continue to grow my business " - Tom Quest

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshsales

Focus area

Freshsales is better than Thryv for

Software Failure Risk

  • medium

logo Thryv

Focus area

Thryv is better than Freshsales for

Software Failure Risk

  • low

About

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Thryv | platform that automates tasks and puts your customers at the center of your business

Age

2010

Financials

SERIES H

IPO

Business Need

Total Processes
(we found evidences for)

107

64

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications


workflow management



contact list management

creating contact list




generation of new leads


sales call management



conversion management


lead qualification

lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic


training & onboarding


pipeline management


campaign management

campaign monitoring

campaign analytics






sales document management

proposal & quote management

contract management


promotion management


discount management



social media management

social media analytics

managing social media account


relationship management


business development



customer feedback management

measuring customer satisfaction

measuring net promoter score


account management


products & pricelist management


follower management



performance management








customer case management


segmentation and targeting


relationship marketing



knowledge management


rating and review management



competitive intelligence




lifetime value management


opportunity management


revenue cycle management


sales review & feedback


loyalty management




database marketing



conference call management


touchpoint management



calendar management


billing and invoice management



motivation management


channel management



social media marketing


reputation management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more
  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more
  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • phone calls

  • Instagram

  • Twitter

  • LinkedIn

  • Facebook

  • promotions

  • text SMS

  • on premises

  • coupons

  • video

  • mobile

  • review sites

  • Yelp

  • trade shows

  • user generated content

  • blogs

  • events

  • chat

  • mobile app

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting