Comparison Summary
This comparison report of Freshservice vs. UptimeRobot is based on a specific set of business needs and context. The comparison uses 16112 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Freshservice and UptimeRobot
Freshservice, UptimeRobot, freshdesk, Zoho Desk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Freshservice covers Helpdesk Management, Knowledge Management with User Generated Content, Workflow Management, Engagement Management, etc.
UptimeRobot focuses on Communication Management with E-Mail, White Labeling with Website, Advertisement, Training & Onboarding with Website, etc.
"Freshservice has changed the way our teams function and improved their work-life, as well as their performance. " - Lauren Nunnally
"I use UptimeRobot to monitor over 100 endpoints on my site. It's changed my reality from getting people tweeting me that part of my sites are down, to knowing it within 60 seconds and immediately being able to fix it. It's the most simple and easy m...onitoring app I know and it's made my daily life much easier. " - levelsio
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise
Website Monitoring, SSL certificate monitoring, Port & ping monitoring, Heartbeat monitoring .
Age
2010
2015
Financials
SERIES H
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
6
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve efficiency
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Improve ROI
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Improve consistency
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Improve visibility
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Increase sales & revenue
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Improve digital and social presence
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Launch new products
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Shorten ramp up time
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
Top Channels
Channels Used
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website
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e-mail
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website
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
