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Compare FullContact vs Salesforce Connect

Comparison Summary

For FullContact vs Salesforce Connect comparison, Our AI algorithm looked at 1757 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FullContact and Salesforce Connect to solve their respective business needs.

Pros and cons of FullContact and Salesforce Connect

FullContact is more suited to businesses that require Engagement Management and Contact List Management where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo FullContact

Focus area

Software Failure Risk

  • medium

logo Salesforce Connect

Focus area

Salesforce Connect is better than FullContact for

Software Failure Risk

  • low

About

FullContact: Identity Resolution & Data Insights Solutions

Data Synchronization with Salesforce Connect - Salesforce.com

Age

2010

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

55

43

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

enriching contact list

creating contact list


lead qualification

lead qualification: technographic

lead qualification: firmographic


personalized marketing


loyalty management

identify target customers


training & onboarding



social media management

managing social media account


communication management

sending & publishing communications



segmentation and targeting


campaign management


community building


sales document management

proposal & quote management

contract management





business development


products & pricelist management


account management


generation of new leads


relationship management



workflow management





opportunity management


sales call management


customer case management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Increase customer life time value

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Improve visibility

  • Launch new products

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting