Salesforce Connect Overview
Salesforce Connect enables integration and access to data from other Salesforce orgs and external sources with ease. Point-and-click simplicity is provided for seamless data management.
Use Cases
Customers recommend Contact List Management, Lead Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Connect.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Connect.
Salesforce Connect Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Connect works with different mediums / channels such as Mobile. and Phone Calls.
Salesforce Connect's features include Recording, Dashboard, Personalization, etc. and Salesforce Connect support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Salesforce Connect analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Keeping track of hundreds of thousands of customer service tickets, customers, and contact info has never been easier than with Salesforce...." Peer review by Administrator
Salesforce Connect, Salesforce Financial Services Cloud, Optimove, Treasure Data, Blueshift, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Connect
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Salesforce Connect is popular in Information Technology And Services, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on Salesforce Connect Use Cases
What Are the key features of Salesforce Connect for Contact List Management?
How does Salesforce Connect facilitate Lead Management?
What benefits does Salesforce Connect offer for Engagement Management?
How can Salesforce Connect optimize your Collaboration Workflow?
What solutions does Salesforce Connect provide for Forecasting?
30+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Connect solved their Customer Data Platform needs. Cuspera uses 747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY Canada DrivesRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
|
|
NA |
CASE STUDY DevolutionsRead More |
Frequently Asked Questions(FAQ)
for Salesforce Connect
What is Salesforce Connect used for?
What are the top features of Salesforce Connect?
Who uses Salesforce Connect?
What are Salesforce Connect alternatives?
Where is Salesforce Connect located?
Peers used Salesforce Connect for contact list management and lead management
Salesforce Connect Competitors
Salesforce Connect Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
Salesforce Connect Integrations
Salesforce Connect integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Connect
Software Failure Risk Guidance
?for Salesforce Connect
Overall Risk Meter
Top Failure Risks for Salesforce Connect
Salesforce, Inc. News
Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew
Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.
Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers
Salesforce released Agentforce for Retail, an AI skills library to help retailers enhance customer service and automate processes like order management and appointment scheduling.
How Sentosa Development Corporation's transformed guest experiences with Salesforce CRM
Sentosa Development Corporation improved guest experiences using Salesforce CRM, enhancing customer interactions and service efficiency.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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