Salesforce Connect Overview
Salesforce Connect enables integration and access to data from other Salesforce orgs and external sources with ease. Point-and-click simplicity is provided for seamless data management.
Use Cases
Customers recommend Contact List Management, Lead Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Connect.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Connect.
Salesforce Connect Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Connect works with different mediums / channels such as Mobile. and Phone Calls.
Salesforce Connect's features include Recording, Dashboard, Personalization, etc. and Salesforce Connect support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Salesforce Connect analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I like the ability to collaborate with my business partners using the chatter area...." Peer review by User
Salesforce Connect, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Connect
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Salesforce Connect is popular in Information Technology And Services, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on Salesforce Connect Use Cases
What makes Salesforce Connect ideal for Contact List Management?
How can Salesforce Connect enhance your Lead Management process?
What benefits does Salesforce Connect offer for Engagement Management?
How efficiently Does Salesforce Connect manage your Collaboration?
What solutions does Salesforce Connect provide for Forecasting?
30+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Connect solved their Customer Data Platform needs. Cuspera uses 747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Case Studies
CASE STUDY RBC Wealth Management
CASE STUDY Uber Eats
CASE STUDY Zota
CASE STUDY Prudential
CASE STUDY Panasonic
CASE STUDY Nexo
Frequently Asked Questions(FAQ)
for Salesforce Connect
What is Salesforce Connect used for?
What are the top features of Salesforce Connect?
Who uses Salesforce Connect?
What are Salesforce Connect alternatives?
Where is Salesforce Connect located?
Peers used Salesforce Connect for contact list management and lead management
Salesforce Connect Competitors
Salesforce Connect Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
Salesforce Connect Integrations
Salesforce Connect integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Connect
Software Failure Risk Guidance
?for Salesforce Connect
Overall Risk Meter
Top Failure Risks for Salesforce Connect
Salesforce, Inc. News
Salesforce Partners with Polygon for NFT-Based Loyalty Program
Salesforce has partnered with Polygon to launch an NFT-based loyalty program. This collaboration will enable Salesforce customers to use its management platform to create and manage NFT loyalty initiatives on Polygon's blockchain. The partnership highlights Salesforce's integration with Ethereum and Polygon for its customer base.
Salesforce Named a Leader in the 2025 IDC MarketScape on Low-Code & No-Code ...
Similarweb has launched the GenAI Intelligence Toolkit, a new product designed to track brand performance and traffic across AI platforms like ChatGPT and CoPilot. This toolkit helps businesses understand AI-generated traffic's impact on digital marketing, offering insights into brand visibility and top-cited sources in AI responses. In June, AI platforms generated over 1.1 billion referral visits, highlighting the toolkit's relevance in the evolving digital landscape.
Veeam Data Cloud for Salesforce: Protecting Your Business-Critical SaaS Data
Veeam Software has launched Veeam Data Cloud for Salesforce, a new SaaS offering designed to enhance data resilience for Salesforce environments. This platform provides automated backup policies, surgical recovery options, and regulatory compliance support, all within a security-first architecture. It aims to unify SaaS data protection strategies, offering predictable costs and operational flexibility, addressing the critical need for robust Salesforce data protection.
Agentforce boosts Salesforce partner support, handling over 19,000 requests since inception
Salesforce has launched Agentforce for Partner Community, an AI agent designed to enhance partner support by providing 24/7 conversational assistance. Since its launch in March 2025, it has handled over 19,000 requests and engages 120,000 monthly users. This tool aims to streamline partner interactions, improve efficiency, and support AI adoption, reflecting Salesforce's commitment to leveraging AI for partner success.
Salesforce, Inc. Profile
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