Salesforce Connect Overview
Salesforce Connect enables integration and access to data from other Salesforce orgs and external sources with ease. Point-and-click simplicity is provided for seamless data management.
Use Cases
Customers recommend Contact List Management, Lead Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Connect.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Connect.
Salesforce Connect Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Connect works with different mediums / channels such as Mobile. and Phone Calls.
Salesforce Connect's features include Recording, Dashboard, Personalization, etc. and Salesforce Connect support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Salesforce Connect analytics capabilities include Analytics, and Custom Reports.
Reviews
"...It is also quite practical since everything is hosted in the cloud, so accessing the platform is quite easy and anyone who has access can collaborate regardless of their location...." Peer review by David G, David Green
Salesforce Connect, Salesforce Financial Services Cloud, Optimove, Treasure Data, Blueshift, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Connect
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Mid Market
- Small Business
- Large Enterprise
Salesforce Connect is popular in Information Technology And Services, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.
Comprehensive Insights on Salesforce Connect Use Cases
How does Salesforce Connect facilitate Contact List Management?
How does Salesforce Connect address your Lead Management Challenges?
How can Salesforce Connect optimize your Engagement Management Workflow?
What Are the key features of Salesforce Connect for Collaboration?
How can Salesforce Connect enhance your Forecasting process?
30+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Connect solved their Customer Data Platform needs. Cuspera uses 747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY e.l.f. CosmeticsRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
|
|
NA |
CASE STUDY Turtle BayRead More |
Frequently Asked Questions(FAQ)
for Salesforce Connect
What is Salesforce Connect used for?
What are the top features of Salesforce Connect?
Who uses Salesforce Connect?
What are Salesforce Connect alternatives?
Where is Salesforce Connect located?
Peers used Salesforce Connect for contact list management and lead management
Salesforce Connect Competitors
Salesforce Connect Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (107) |
Salesforce Connect Integrations
Salesforce Connect integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Connect
Software Failure Risk Guidance
?for Salesforce Connect
Overall Risk Meter
Top Failure Risks for Salesforce Connect
Salesforce, Inc. News
Salesforce Brings Agentic AI To The Field Service Sector To Tackle Scheduling, Reporting ...
Salesforce introduces Agentic AI to improve scheduling, reporting, and troubleshooting in the field service sector.
CaixaBank S A : and Salesforce collaborate to personalise customer experience in banking ...
CaixaBank and Salesforce are collaborating to enhance personalized customer experiences in banking.
Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise - IDC
Salesforce introduces Agentforce 2dx, a new AI agent development platform aimed at enhancing enterprise capabilities.
Salesforce, Inc. Feeds
Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb
Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.
Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview
Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.
Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat
Salesforce is expected to announce its quarterly earnings on Wednesday.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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