mParticle Overview

mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Channel Marketing
  • Competitive Intelligence
  • Partner Marketing
  • Products & Pricelist Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

mParticle Use-Cases and Business Priorities: Customer Satisfaction Data

mParticle works with different mediums / channels such as Mobile. and Social Media.

mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.

Reviews

"It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away." - Fernando Machado

Peer review evidence (same sources as the product rating summary)

"...Create powerful audience segments to re-engage customers based on historical context or distribute them for hyper-personalization in real time. ..." Data-driven personalized experiences
"...IDFV Google Advertising Identifier Roku Advertising Identifier Roku Publisher..." Google BigQuery
"...Collect and analyze behavioral data with Braze to improve customer onboarding and retention. ..." Braze

mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for mParticle

Top Industries

  • Transportation/Trucking/Railroad
  • Entertainment
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Small Business

mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.

mParticle Customer wins, Customer success stories, Case studies

What makes mParticle ideal for Engagement Management?

What benefits does mParticle offer for Onboarding?

How efficiently Does mParticle manage your Lead Analytics?

What benefits does mParticle offer for Campaign Management?

51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
mParticle testimonial

Nick Warner

Head of Growth

Route

Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives.

Testimonial By Nick Warner
mParticle testimonial

Eash Sundaram

Chief Digital and Technology Officer

JetBlue

We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram
CUSTOMERS TESTIMONIALS
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
mParticle testimonial

Nick Warner

Head of Growth

Route

Onboarding mParticle was a paramount initiative for the Growth team to get up in running fast as we were entering our early stages of exponential growth. With mParticle as our foundation for data, our team was able to implement a best-in-class tech stack within a matter of weeks to capitalize on an...d sustain our growth initiatives.

Testimonial By Nick Warner
mParticle testimonial

Eash Sundaram

Chief Digital and Technology Officer

JetBlue

We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram
 

Cineplex - Entertainment - Large

ROKT Pte. Ltd. News and Press Releases

Toronto, Canada

Rokt has partnered with Cineplex to enhance its ecommerce checkout experience using AI-powered relevance, making transactions more personalized for customers. This collaboration aims to improve custo...mer engagement and optimize the checkout process.

Read on →
 

Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally - PR Newswire

Fanatics has chosen Rokt to enhance the online shopping experience for sports fans globally. Rokt's AI-powered ecommerce technology will deliver personalized content and offers on Fanatics-owned plat...forms, including Fanatics.com and various team and league sites.

Read on →
 

Flamingo - Retail - Medium

New York, USA

Flamingo used Rokt Ads to lower their cost-per-acquisition by 60%. They faced declining efficiency in mainstream marketing channels. Rokt Ads let Flamingo reach new, high-converting customers with na...tive ads on ecommerce confirmation pages. Machine learning tools helped them find untapped audiences and optimize campaigns. Flamingo saw an 80% increase in conversion rate and a 350% rise in weekly conversions.

 

ClassPass - Health, Wellness And Fitness - Medium

New York, USA

ClassPass used Rokt Ads to improve new member sign-ups. They wanted to increase conversions without raising costs. By testing landing page designs and streamlining the checkout, they made the sign-up... process faster. This led to a 12% lift in conversion rate while keeping CPA steady. The partnership helped ClassPass grow efficiently and invest more in campaigns.

 

ANINE BING - Apparel & Fashion - Medium

Los Angeles, USA

Rokt Catalog for Brands helped ANINE BING expand into premium ecommerce marketplaces. The brand generated $2.7M in gross merchandise value since launch. ANINE BING saw 37% average month-over-month GM...V growth. Rokt's AI-powered solution kept product data, pricing, and inventory accurate across partners. The platform reduced operational overhead and enabled fast, controlled marketplace scaling. ANINE BING maintained a premium shopping experience while reaching new customers.

 

Wine.com - Retail - Medium

San Francisco, USA

Wine.com used Rokt Ads to re-engage lapsed customers and boost revenue. They served personalized offers on premium ecommerce confirmation pages. Custom audience targeting and landing page testing hel...ped reach high-value customers not accessible by email. Wine.com achieved a 5.8x return on acquisition spend and saw a 42% higher average order value than other channels. Rokt Ads set the stage for new customer acquisition at scale.

mParticle Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for mParticle

What is mParticle?

mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.

mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.

mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.

What is mParticle used for?

mParticle is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Onboarding .

What are the top features of mParticle?

Personalization, Recording and Calculator are some of the top features of mParticle.

Who uses mParticle?

mParticle is used by Transportation/Trucking/Railroad, Entertainment and Restaurants among other industries.

What are mParticle alternatives?

Hyland Governance, Openprise RevOps Performance Platform, Tealium and Twilio Engage are popular alternatives for mParticle.

Where is mParticle located?

mParticle is headquartered at New York, NY.
lightning

Peers used mParticle for engagement management and advertisement

mParticle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5

Read Reviews (2)
Analytics

4.83/5

Read Reviews (91)
Custom Reports

4.79/5

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5

Read Reviews (2)
Analytics

4.83/5

Read Reviews (91)
Custom Reports

4.79/5

Read Reviews (77)

Software Failure Risk Guidance

?

for mParticle

Overall Risk Meter

Low Medium High

Top Failure Risks for mParticle

Rokt, Inc News

Product

Rokt mParticle Launches Performance Engine, Led by Audience Agent

Rokt mParticle launched the Performance Engine, featuring the Audience Agent, to enhance audience targeting and revenue generation using first-party data. The suite includes new capabilities like Audience Expansion and Household Reach, which improve ad platform match rates and audience reach without requiring data engineering. Brands like Hardee's and Carl's Jr. have already seen significant improvements in ad performance.

Awards

Rokt Named to Fortune Best Workplaces in New YorkTM 2026

Rokt has been named to the 2026 Fortune Best Workplaces in New York list, ranking No. 24 in the small and medium business category. This recognition is based on employee feedback and highlights Rokt's commitment to a high-performing culture.

Awards

Rokt Ranks No. 24 on Fortune's Best Workplaces in New York 2026

Rokt ranked No. 24 on Fortune's Best Workplaces in New York 2026 for small and medium businesses, based on employee surveys by Great Place To Work®. This recognition highlights Rokt's strong workplace culture, crucial for innovation in AI-driven ecommerce solutions.

Awards

Rokt Named No. 24 on Fortune Best Workplaces in New York...

Rokt has been recognized as No. 24 on the 2026 Fortune Best Workplaces in New York list in the small and medium business category. This is Rokt's first time on the list, highlighting its strong workplace culture and commitment to accountability and flexibility. The recognition is based on confidential employee surveys conducted by Great Place To Work.

Rokt, Inc Profile

Company Name

Rokt, Inc

Company Website

//rokt.com

HQ Location

New York, NY

Social