mParticle Overview

mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Channel Marketing
  • Competitive Intelligence
  • Partner Marketing
  • Products & Pricelist Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

mParticle Use-Cases and Business Priorities: Customer Satisfaction Data

mParticle works with different mediums / channels such as Mobile. and Social Media.

mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple differe...nt teams." - Judith Henrichsmann

Peer review evidence (same sources as the product rating summary)

"...With LiveRamp for Targeting, brands can augment both their identity resolution capabilities, as well as the number of platforms where they can engage with their audience...." mParticle Raises $45 Million Series D and Debuts New Audience Reach Extension Capabilities
"...IDFV Google Advertising Identifier Roku Advertising Identifier Roku Publisher..." Google BigQuery
"...SeatGeek also struggled with long onboarding times for new marketing partners...." Case Study Seatgeek

mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Segment Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for mParticle

Top Industries

  • Transportation/Trucking/Railroad
  • Entertainment
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Small Business

mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.

mParticle Customer wins, Customer success stories, Case studies

What Are the key features of mParticle for Engagement Management?

What makes mParticle ideal for Onboarding?

How can mParticle enhance your Lead Analytics process?

What Are the key features of mParticle for Campaign Management?

51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
CUSTOMERS TESTIMONIALS
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Fernando Machado

Global Chief Marketing Officer

Burger King

It’s ...not easy to convince people to download mobile apps from fast-food brands (especially burger chains). Many brands (including ourselves) couldn’t get people to download their apps even when giving products away. Testimonial By Fernando Machado
 

Cineplex - Entertainment - Large

ROKT Pte. Ltd. News and Press Releases

Toronto, Canada

Rokt has partnered with Cineplex to enhance its ecommerce checkout experience using AI-powered relevance, making transactions more personalized for customers. This collaboration aims to improve custo...mer engagement and optimize the checkout process.

Read on →
 

Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally - PR Newswire

Fanatics has chosen Rokt to enhance the online shopping experience for sports fans globally. Rokt's AI-powered ecommerce technology will deliver personalized content and offers on Fanatics-owned plat...forms, including Fanatics.com and various team and league sites.

Read on →
 

TravelPass Group - Hospitality - Medium

Lehi, USA

TravelPass Group used Rokt Thanks to boost profits by $11,000 for every 100,000 transactions. The company wanted to monetize website traffic and increase revenue. Rokt enabled TravelPass to show pers...onalized third-party offers on booking confirmation pages. Machine learning helped display relevant ads to each customer. TravelPass saw a 25% increase in value per transaction after early experiments.

 

Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to find new customers online. They wanted to keep growing after the pandemic and needed new ways to reach buyers. With Rokt Ads, they reached people on top e-commerce sites... and used machine learning to find valuable audiences. Virgin Wines saw a 62% drop in cost per acquisition and a 121% increase in conversion rate by testing new offers. The setup was simple and let them try new creative ideas quickly.

 

Signup.com - Media And Entertainment - Small

Austin, USA

Signup.com used Rokt Thanks to open a new profit channel. The platform helped Signup.com earn $4,200 in net profit for every 100,000 impressions on registration confirmation pages. Signup.com set up ...and activated Rokt Thanks in just a few weeks. The solution required no upfront costs. Signup.com expanded the integration from mobile to desktop to optimize performance for all users.

 

The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Rokt Thanks to add a new profit channel after checkout. They tested premium third-party offers on their confirmation page. The offers matched their brand and used machine lear...ning for relevance. Customers engaged at a 5% rate, with no complaints after one year. The solution brought extra revenue without hurting sales or customer experience.

mParticle Product Demo

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing mParticle

What is mParticle?

mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.

mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.

mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.

What is mParticle used for?

mParticle is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Onboarding .

What are the top features of mParticle?

Personalization, Recording and Calculator are some of the top features of mParticle.

Who uses mParticle?

mParticle is used by Transportation/Trucking/Railroad, Entertainment and Restaurants among other industries.

What are mParticle alternatives?

Where is mParticle located?

mParticle is headquartered at New York, NY.
lightning

Peers used mParticle for engagement management and advertisement

mParticle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)

Software Failure Risk Guidance

?

for mParticle

Overall Risk Meter

Low Medium High

Top Failure Risks for mParticle

Rokt, Inc News

Awards

Rokt Named Finalist for AdExchanger’s 2026 AI Innovator Award in Commerce Media

Rokt has been named a finalist for the AdExchanger Awards in the AI Innovator – Commerce Media category. The recognition highlights Rokt Brain, its AI/ML decisioning architecture, for enhancing customer engagement during the Transaction Moment. The awards celebrate impactful innovations in data-driven marketing. Winners will be announced on September 28 in New York.

Awards

Rokt Named Finalist for AdExchanger's 2026 AI Innovator Award in Commerce Media

Rokt has been named a finalist for the AdExchanger's 2026 AI Innovator Award in the Commerce Media category. The recognition highlights Rokt Brain, their AI/ML decisioning architecture, which enhances the shopping experience by determining customer preferences in real time during the Transaction Moment. Winners will be announced at the AdExchanger Awards Gala on September 28 in New York.

Awards

Rokt mParticle Named "Customer Identity Platform of the Year" in 2026 MarTech Breakthrough Awards Program - aol.ca

Rokt mParticle won the "Customer Identity Platform of the Year" award at the 2026 MarTech Breakthrough Awards. This recognition highlights mParticle's role in unifying fragmented customer data across channels, enhancing campaign precision and decision-making for marketers. The platform's features, like Match Boost, improve identity match rates across major media platforms.

Awards

Rokt Named Finalist for AdExchanger's 2026 AI Innovator Award in Commerce Media - Yahoo Finance

Rokt has been named a finalist for AdExchanger's 2026 AI Innovator Award in the Commerce Media category. This recognition highlights Rokt Brain, the company's AI/ML decisioning architecture, for its role in optimizing customer engagement during the Transaction Moment. The award acknowledges innovation and measurable impact in data-driven marketing.

Rokt, Inc Profile

Company Name

Rokt, Inc

Company Website

//rokt.com

HQ Location

New York, NY

Social