mParticle Overview

mParticle combines real-time data quality and governance with AI-powered insights. Predictions and insights are enhanced by the mParticle Customer Data Platform.

Use Cases

Customers recommend Engagement Management, Advertisement, Onboarding, as the business use cases that they have been most satisfied with while using mParticle.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Channel Marketing
  • Competitive Intelligence
  • Partner Marketing
  • Products & Pricelist Management
  • Segmentation And Targeting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using mParticle.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Internal Communications
See all business priorities See less business priorities

mParticle Use-Cases and Business Priorities: Customer Satisfaction Data

mParticle works with different mediums / channels such as Mobile. and Social Media.

mParticle's features include Personalization, Recording, Calculator, etc. and mParticle support capabilities include 24/7 Support, Email Support, Chat Support, etc. also mParticle analytics capabilities include Analytics, and Custom Reports.

Reviews

"This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data w...e ended up making a backward-looking model that really helped us understand the customer journey." - Geoff Massanek

mParticle, Hyland Governance, Openprise RevOps Performance Platform, Tealium, Twilio Engage, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for mParticle

Top Industries

  • Transportation/Trucking/Railroad
  • Entertainment
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Small Business

mParticle is popular in Transportation/Trucking/Railroad, Entertainment, and Restaurants and is widely used by Enterprise, Mid Market, and Small Business.

mParticle Customer wins, Customer success stories, Case studies

How efficiently Does mParticle manage your Engagement Management?

How does mParticle address your Onboarding Challenges?

How efficiently Does mParticle manage your Lead Analytics?

What benefits does mParticle offer for Campaign Management?

51 buyers and buying teams have used Cuspera to assess how well mParticle solved their Customer Data Platform needs. Cuspera uses 949 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Eash Sundaram

Chief Digital and Technology Officer

JetBlue

We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann
CUSTOMERS TESTIMONIALS
mParticle testimonial

Geoff Massanek

Director of Engineering

Reverb

This lets us really understand where our traffic is coming from, where sessions are beginning, and how those add up to a purchase. We used to use third-party reporting that would report on last-touch attributions, and with our mParticle event data we ended up making a backward-looking model that re...ally helped us understand the customer journey.

Testimonial By Geoff Massanek
mParticle testimonial

Eash Sundaram

Chief Digital and Technology Officer

JetBlue

We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs Testimonial By Eash Sundaram
mParticle testimonial

Judith Henrichsmann

Product Manager, Growth

Airbnb

We use mParticle to forward installs as well as all in-app events to our attribution vendor so that we can do app install attribution without having the SDK implemented in the Airbnb app. Those insights are heavily used at Airbnb by multiple different teams. Testimonial By Judith Henrichsmann

ゼビオ(Xebio) - Retail

Rokt Thanks helped ゼビオ boost revenue on four EC sites. They used Rokt Thanks on purchase completion pages. The solution delivered stable ad revenue with an eCPM of 11,000円 and a 12% average click-thr...ough rate. Performance stabilized in just three months. ゼビオ found setup easy and saw no negative impact on user experience.

Read more →

コメ兵 - Retail

Rokt Ecommerce helped コメ兵 boost e-commerce revenue and customer experience. コメ兵 used Rokt on their EC site's thank you page to show relevant ads. This led to an 8,000円+ eCPM and an 11.9% average clic...k-through rate. Customers enjoyed a more exciting shopping journey. コメ兵 saw no negative feedback after adding ads, and the solution fit their need for a personalized, seamless experience.

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XPRICE - Retail

Rokt Ecommerce helped XPRICE boost revenue on their own e-commerce site. By showing personalized offers on the purchase confirmation page, XPRICE achieved an eCPM of 6,680 yen and an average click-th...rough rate of 8.3%. The solution used first-party data to match offers to each customer. XPRICE saw no negative feedback from customers. The company plans to expand Rokt's use for more revenue.

Read more →

WILLER - Travel And Hospitality

Rokt Ecommerce helped WILLER boost ad revenue on their ticket booking confirmation page. They achieved over 7,500 yen eCPM and an 8.1% average click-through rate. The solution was easy to implement a...nd required little internal resource. Customer experience stayed positive with no complaints. WILLER plans to expand Rokt's use to more booking pages for greater monetization.

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Wells Fargo - Banking

Rokt Ads helped Wells Fargo gain 57% of new card approvals from prospecting audiences. The bank used Rokt’s Confirmation Page Marketplace to reach high-intent customers after online purchases. Wells ...Fargo achieved a 38% lower cost per approval than their target benchmark. The campaign focused on acquiring new cardholders efficiently. Rokt Ads enabled Wells Fargo to scale quality applications and uncover incremental audiences.

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Virgin Wines - Retail

Rokt Ads helped Virgin Wines cut their cost per acquisition by 62%. The wine retailer used Rokt’s machine learning to find new audiences and test offers. This led to a 121% increase in conversion rat...e. Virgin Wines scaled their marketing mix with premium ecommerce placements. Rokt Ads made it easy to experiment and boost performance.

Read more →

mParticle Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for mParticle

What is mParticle?

mParticle is a customer data platform that allows unifying customer data and connect it anywhere to improve marketing performance, enhance analytics, and transform the customer experience. It helps B2C brands deliver real-time customer experiences.

mParticle is designed to integrate and orchestrate the entire growth stack. Its platform collects user data through a variety of services and then unifies them into a single view for customers, as well as integrates and orchestrates data to deliver personalized, omnichannel customer experiences, enabling marketers to understand and address the entire buying process.

mParticle understands the entire digital journey, platform include Data infrastructure, Data-driven personalization, Data Quality, and Data Governance. Its features include Inputs, Filters, Audiences, Rules and transformations, IDSync, Data master, Data localization, CCPA compliance and more.

What is mParticle used for?

mParticle is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Advertisement and Onboarding .

What are the top features of mParticle?

Personalization, Recording and Calculator are some of the top features of mParticle.

Who uses mParticle?

mParticle is used by Transportation/Trucking/Railroad, Entertainment and Restaurants among other industries.

What are mParticle alternatives?

Hyland Governance, Openprise RevOps Performance Platform, Tealium and Twilio Engage are popular alternatives for mParticle.

Where is mParticle located?

mParticle is headquartered at New York, NY.
lightning

Peers used mParticle for engagement management and advertisement

mParticle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (2)
Analytics

4.83/5 ★

Read Reviews (91)
Custom Reports

4.79/5 ★

Read Reviews (77)

Software Failure Risk Guidance

?

for mParticle

Overall Risk Meter

Low Medium High

Top Failure Risks for mParticle

Rokt, Inc News

Executive

Rokt Strengthens Executive Leadership to Accelerate AI Innovation and ...

Rokt has appointed Reuben Kan as Chief Research Officer and Jon Humphrey as Senior Vice President of Operations & Advertising. These leadership changes aim to enhance AI innovation and operational efficiency. Kan will focus on AI and research, while Humphrey will lead Rokt Ads and GTM delivery. These moves are part of Rokt's strategy to scale globally and push AI and ecommerce boundaries.

Executive

Rokt Strengthens Its Board and Advisory Group with Appointment of ...

Rokt has appointed Datadog CFO David Obstler to its board of directors and former Wise CFO Matt Briers as a board advisor and observer. These appointments aim to strengthen Rokt's governance as it prepares for a potential IPO. Obstler will chair the audit committee, and both executives bring extensive financial expertise to support Rokt's growth.

Financial

Rokt hikes prices on key products, keeps eye on IPO window

Rokt plans to increase the minimum spend for its platform to $600,000 as it considers a public listing, inspired by Figma's successful IPO. This move aims to boost revenue per user, indicating Rokt's strategic focus on financial growth ahead of a potential IPO.

M&A

Rokt Expands Ecommerce Offering with Acquisition of Canal, Unlocking New Revenue Stream

Rokt has acquired Canal to expand its ecommerce offerings, introducing the Rokt Catalog product. This acquisition allows Rokt's partners to access a curated network of third-party inventory, enhancing the ecommerce checkout experience without the burden of logistics. Canal's co-founders will join Rokt's product leadership team to integrate Canal's distributed commerce infrastructure with Rokt's AI-driven suite, boosting relevance and revenue during transactions.

Rokt, Inc Profile

Company Name

Rokt, Inc

Company Website

//rokt.com

HQ Location

New York, NY

Social