Twilio Engage Overview
Twilio Engage empowers marketers to create personalized omnichannel campaigns. It enhances customer acquisition, conversion, and retention for brand growth.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Twilio Engage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Twilio Engage.
Twilio Engage Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio Engage works with different mediums / channels such as Social Media. Facebook. Website etc.
Twilio Engage's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Twilio Engage support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Twilio Engage analytics capabilities include Analytics, and Custom Reports.
Reviews
"with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience." - Zalora
Twilio Engage, Tealium Audiencestream CDP, Tealium, Amperity Customer Data Management, Lytics CDP, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio Engage
Top Industries
- Internet
- Information Technology and Services
- Events Services
Popular in
- Small Business
- Mid Market
- Enterprise
Twilio Engage is popular in Internet, Information Technology And Services, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Twilio Engage Use Cases
What benefits does Twilio Engage offer for Engagement Management?
What benefits does Twilio Engage offer for Advertisement?
How can Twilio Engage enhance your Communication Management process?
What Are the key features of Twilio Engage for Competitive Intelligence?
How can Twilio Engage optimize your Products & Pricelist Management Workflow?
44+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Twilio Engage solved their Customer Data Platform needs. Cuspera uses 1454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
|
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
|
We rely on Segment pretty heavily to feed all of the platforms to understand where the breakdowns are within the customer journey. Testimonial By Regan McGregor |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zalora |
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
|
Jordan Dietch VP of Product Management, CraftJack |
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
|
Regan McGregor Senior Growth Marketing Manager Vervoe |
We rely on Segment pretty heavily to feed all of the platforms to understand where the breakdowns are within the customer journey. Testimonial By Regan McGregor |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
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Case Study TravelPerkRead More |
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NA |
Case Study BreatherRead More |
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Case Study BreatherRead More |
Frequently Asked Questions(FAQ)
for Twilio Engage
What is Twilio Engage?
Twilio Engage is the marketing solution that combines the power of a native customer data platform (CDP) and native multichannel in order to enable businesses to deliver data-driven personalization and promote efficient growth.
What is Twilio Engage used for?
What are the top features of Twilio Engage?
Who uses Twilio Engage?
What are Twilio Engage alternatives?
Where is Twilio Engage located?
Peers used Twilio Engage for engagement management and advertisement
Twilio Engage Competitors
Twilio Engage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
Twilio Engage Integrations
Twilio Engage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio Engage
Software Failure Risk Guidance
?for Twilio Engage
Overall Risk Meter
Top Failure Risks for Twilio Engage
Twilio Inc. News
Twilio (TWLO) and OpenAI Partnership: Revolutionizing Customer Engagement with AI
Twilio and OpenAI have partnered to enhance customer engagement using AI technology, as reported by Insider Monkey.
Twilio Inc. (TWLO) Unveils Linked Audiences for Amazon Redshift, Empowering Marketers with No-Code Customer Targeting - Insider Monkey
Twilio Inc. introduces Linked Audiences for Amazon Redshift, allowing marketers to target customers without coding.
Twilio Segment Extends Its Linked Audiences Capability Across Amazon Redshift - CX Today
Twilio Segment has expanded its Linked Audiences feature to work with Amazon Redshift, enhancing data capabilities for users.
Twilio Inc. Feeds
Twilios CEO is the companys former CFO. Heres what prepared him for the top job - Fortune
Twilio's CEO, previously the CFO, discusses his preparation for leading the company.
5 Interesting Learnings from Twilio at $4.5 Billion in ARR - SaaStr
Twilio has reached $4.5 billion in annual recurring revenue, sharing insights on their growth and business strategies.
Twilio to Announce Third Quarter 2024 Results on October 30, 2024 - Yahoo Finance
Twilio will share its financial results for the third quarter of 2024 on October 30, 2024.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
Social
Financials
IPO
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