Twilio Engage Overview
Twilio Engage empowers marketers to create personalized omnichannel campaigns. It enhances customer acquisition, conversion, and retention for brand growth.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Twilio Engage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Twilio Engage.
Twilio Engage Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio Engage works with different mediums / channels such as Social Media. Facebook. Website etc.
Twilio Engage's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Twilio Engage support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Twilio Engage analytics capabilities include Analytics, and Custom Reports.
Reviews
"with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience." - Zalora
Twilio Engage, Tealium Audiencestream CDP, Tealium, Amperity Customer Data Management, Lytics CDP, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio Engage
Top Industries
- Internet
- Information Technology and Services
- Events Services
Popular in
- Small Business
- Mid Market
- Enterprise
Twilio Engage is popular in Internet, Information Technology And Services, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Twilio Engage Use Cases
How can Twilio Engage enhance your Engagement Management process?
How can Twilio Engage enhance your Advertisement process?
How can Twilio Engage enhance your Communication Management process?
Why is Twilio Engage the best choice for Competitive Intelligence?
Why is Twilio Engage the best choice for Products & Pricelist Management?
44+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Twilio Engage solved their Customer Data Platform needs. Cuspera uses 1454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
|
With Twilio Segment, we can get visibility into the complete environment in which our cameras are being used. We can see how and when cameras are being used, and also when people within the club are accessing the recordings. Ultimately, we’re working towards gaining a complete picture of how people... within a club are connected. And this will be game changing in terms of how we communicate and engage different stakeholders in a relevant and timely manner. |
|
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zalora |
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
|
Rasmus Nilsson Paid Marketing Manager Veo Technologies |
With Twilio Segment, we can get visibility into the complete environment in which our cameras are being used. We can see how and when cameras are being used, and also when people within the club are accessing the recordings. Ultimately, we’re working towards gaining a complete picture of how people... within a club are connected. And this will be game changing in terms of how we communicate and engage different stakeholders in a relevant and timely manner. |
|
Jordan Dietch VP of Product Management, CraftJack |
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
Case Study BreatherRead More |
|
NA |
Case Study edXRead More |
|
NA |
Case Study Daily HarvestRead More |
Frequently Asked Questions(FAQ)
for Twilio Engage
What is Twilio Engage?
Twilio Engage is the marketing solution that combines the power of a native customer data platform (CDP) and native multichannel in order to enable businesses to deliver data-driven personalization and promote efficient growth.
What is Twilio Engage used for?
What are the top features of Twilio Engage?
Who uses Twilio Engage?
What are Twilio Engage alternatives?
Where is Twilio Engage located?
Peers used Twilio Engage for engagement management and advertisement
Twilio Engage Competitors
Twilio Engage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
Twilio Engage Integrations
Twilio Engage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio Engage
Software Failure Risk Guidance
?for Twilio Engage
Overall Risk Meter
Top Failure Risks for Twilio Engage
Twilio Inc. News
Endowus partners with Twilio to boost platform security and client trust - Tech Edition
Endowus partners with Twilio to enhance platform security and build client trust.
Twilio (NYSE:TWLO) Expands RCS Business Messaging To Singapore With Singtel Partnership
Twilio expands its RCS business messaging to Singapore through a partnership with Singtel.
Twilio Partners With Singtel to Deliver Secure, Branded RCS Messaging for Businesses in Singapore
Twilio partners with Singtel to provide secure, branded RCS messaging for businesses in Singapore, enhancing customer engagement and trust through verified communications.
Twilio Inc. Feeds
Twilio Full Year 2024 Earnings: EPS Beats Expectations - Simply Wall St News
Twilio's Full Year 2024 earnings report shows revenue of $4.46 billion, a net loss of $109.4 million, and an EPS loss of $0.66, surpassing analyst expectations. The Communications segment contributed 93% of total revenue. R&D was the largest expense at $1.01 billion.
SecureCo's Vaughan Webster joins Twilio ANZ - Cloud - CRN Australia
Vaughan Webster from SecureCo has joined Twilio ANZ.
Twilio appoints Webster to strengthen ANZ growth strategy - ChannelLife New Zealand
Twilio appoints Vaughan Webster as Senior Manager, Partners & Alliances, ANZ to enhance growth in the partner ecosystem and improve AI-driven customer solutions in the region.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
Social
Financials
IPO
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