cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

FullStory vs Acoustic Insights: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for FullStory medium Failure Risk for Acoustic Insights medium
Know More

Comparison Summary

This comparison report of FullStory vs. Acoustic Insights is based on a specific set of business needs and context. The comparison uses 3368 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FullStory and Acoustic Insights

FullStory, Acoustic Insights, Algolia, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FullStory covers Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

Acoustic Insights focuses on Engagement Management with Website, Digital Marketing with Offline, Social Media Management, Sales Document Management with Website, etc.

"The user frustration metrics in FullStory help us zoom in on issues that we weren’t even aware of. When you look at a website every day, it’s easy to become desensitized to the barriers that can exist for first-time visitors and potential customers.... With FullStory, we can quickly figure out why users are behaving in certain ways and uncover issues and growth opportunities that weren’t even on our radar. " - Michelle Smith

"We have exclusive contracts with many leading venues across the city, which makes us the only approved retail distribution arm that can sell tickets online at box-office prices. We can’t rest on our laurels, though — if customers are unable to purch...ase the tickets they want through our site for any reason, they might choose to buy them at a premium from third-party resellers, or wait until the day of a show to try to secure a discounted rate. " - Jennifer Tattenbaum

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FullStory

Focus area

FullStory is better than Acoustic Insights for

Software Failure Risk

  • medium

logo Acoustic Insights

Focus area

Acoustic Insights is better than FullStory for

Software Failure Risk

  • medium

About

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Supercharge your customer analytics with AI

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

49

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (150)

Read Reviews (35)

engaging and following up

Read Reviews (68)

Read Reviews (20)

products & pricelist management

Read Reviews (43)

Read Reviews (1)

helpdesk management

Read Reviews (39)

Read Reviews (9)

customer feedback management

Read Reviews (36)

Read Reviews (6)

measuring net promoter score

Read Reviews (15)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (2)

training & onboarding

Read Reviews (28)

Read Reviews (2)

collaboration

Read Reviews (24)

Read Reviews (2)

workflow management

Read Reviews (16)

Read Reviews (0)

content management

Read Reviews (9)

Read Reviews (1)

content sharing

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (7)

Read Reviews (7)

customer case management

Read Reviews (6)

Read Reviews (1)

social media management

Read Reviews (6)

Read Reviews (17)

social media analytics

Read Reviews (6)

Read Reviews (17)

conversion management

Read Reviews (6)

Read Reviews (1)

communication management

Read Reviews (5)

Read Reviews (1)

sending & publishing communications

Read Reviews (4)

Read Reviews (1)

sales document management

Read Reviews (5)

Read Reviews (16)

proposal & quote management

Read Reviews (4)

Read Reviews (8)

contract management

Read Reviews (0)

Read Reviews (8)

account management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (1)

segmentation and targeting

Read Reviews (3)

Read Reviews (5)

lead qualification

Read Reviews (3)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (11)

contact list management

Read Reviews (2)

Read Reviews (0)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign monitoring

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (12)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign monitoring

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (4)

channel management

Read Reviews (0)

Read Reviews (3)

touchpoint management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Increase customer life time value

  • See 6 more

Top Channels

Channels Used

  • website

  • offline

  • phone calls

  • social media

  • promotions

  • mobile

  • mobile app

  • point of sale

  • See 5 more

  • website

  • offline

  • phone calls

  • social media

  • promotions

  • mobile

  • mobile app

  • point of sale

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting