Comparison Summary
This comparison report of FullStory vs. Acoustic Insights is based on a specific set of business needs and context. The comparison uses 3368 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing FullStory and Acoustic Insights
FullStory, Acoustic Insights, Algolia, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
FullStory covers Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.
Acoustic Insights focuses on Engagement Management with Website, Digital Marketing with Offline, Social Media Management, Sales Document Management with Website, etc.
"Within weeks of the FullStory code being installed, we identified a major bug that was impacting our conversions and wasting tens of thousands of dollars in revenue. Our error monitoring tool never surfaced the issue, and even if it had, we would no...t have had the context or the total impact of users affected. Without FullStory we may never have found this issue. " - Patrick Gordon
"We have exclusive contracts with many leading venues across the city, which makes us the only approved retail distribution arm that can sell tickets online at box-office prices. We can’t rest on our laurels, though — if customers are unable to purch...ase the tickets they want through our site for any reason, they might choose to buy them at a premium from third-party resellers, or wait until the day of a show to try to secure a discounted rate. " - Jennifer Tattenbaum
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
FullStory - Digital Experience Analytics, Session Replay, Heatmaps
Supercharge your customer analytics with AI
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
64
49
Total Goals
(we found evidences for)
12
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Increase sales & revenue
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Establish thought leadership
- See 9 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Increase customer life time value
- See 6 more
Top Channels
Channels Used
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website
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offline
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phone calls
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social media
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promotions
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mobile
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mobile app
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point of sale
- See 5 more
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website
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offline
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phone calls
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social media
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promotions
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mobile
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mobile app
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point of sale
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
