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FullStory vs SaleCycle: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for FullStory medium Failure Risk for SaleCycle medium
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Comparison Summary

This comparison report of FullStory vs. SaleCycle is based on a specific set of business needs and context. The comparison uses 2803 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FullStory and SaleCycle

FullStory, SaleCycle, Algolia, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FullStory covers Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

SaleCycle focuses on Engagement Management with E-Mail, Loyalty Management with E-Mail, Communication Management with E-Mail, Rating And Review Management with Website, etc.

"The thing that sold us on FullStory is the ability to break down the silos that we naturally create in the company. Customers are not just in email, or on the web, or in other market places, it’s an entire ecosystem they are consuming. Getting a uni...fied set of data is extremely important. Everyone can talk about the customer experience and success, but using similar metrics is so important to be able to share that story correctly. " - Vishal Arora

"The SaleCycle cart abandonment program allows us to send timely and relevant emails across multiple locations and languages ensuring a streamlined experience. " - Hertz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FullStory

Focus area

FullStory is better than SaleCycle for

Software Failure Risk

  • medium

logo SaleCycle

Focus area

Software Failure Risk

  • medium

About

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Data-driven Solutions to Reduce Cart Abandonment & Increase Conversions

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

44

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (150)

Read Reviews (26)

engaging and following up

Read Reviews (68)

Read Reviews (21)

products & pricelist management

Read Reviews (43)

Read Reviews (1)

helpdesk management

Read Reviews (39)

Read Reviews (0)

customer feedback management

Read Reviews (36)

Read Reviews (1)

measuring net promoter score

Read Reviews (15)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (1)

training & onboarding

Read Reviews (28)

Read Reviews (1)

collaboration

Read Reviews (24)

Read Reviews (1)

workflow management

Read Reviews (16)

Read Reviews (0)

content management

Read Reviews (9)

Read Reviews (2)

content sharing

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (7)

Read Reviews (6)

customer case management

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (6)

Read Reviews (0)

conversion management

Read Reviews (6)

Read Reviews (2)

communication management

Read Reviews (5)

Read Reviews (10)

sending & publishing communications

Read Reviews (4)

Read Reviews (10)

sales document management

Read Reviews (5)

Read Reviews (3)

proposal & quote management

Read Reviews (4)

Read Reviews (2)

account management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (2)

segmentation and targeting

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (2)

contact list management

Read Reviews (2)

Read Reviews (1)

loyalty management

Read Reviews (1)

Read Reviews (12)

customise loyalty program

Read Reviews (1)

Read Reviews (9)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (2)

international marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

  • Increase sales & revenue

  • Increase average basket value

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • website

  • user generated content

  • blogs

  • promotions

  • text SMS

  • social media

  • display advertisement

  • phone calls

  • mobile

  • video

  • offline

  • coupons

  • games

  • See 11 more

  • e-mail

  • website

  • user generated content

  • blogs

  • promotions

  • text SMS

  • social media

  • display advertisement

  • phone calls

  • mobile

  • video

  • offline

  • coupons

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting