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Gartner vs Kapta: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Gartner vs. Kapta is based on a specific set of business needs and context. The comparison uses 692 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gartner and Kapta

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gartner covers Account Management, Training & Onboarding, Competitive Intelligence, Engagement Management, etc.

Kapta focuses on Engagement Management, Collaboration, Account Management, Lifetime Value Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Gartner

Focus area

Software Failure Risk

  • medium

logo Kapta

Focus area

Kapta is better than Gartner for

Software Failure Risk

  • medium

About

Delivering Actionable, Objective Insight to Executives ...

Kapta | Key Account Management Software

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

40

36

Total Goals
(we found evidences for)

10

9

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


competitive intelligence


engagement management

engaging and following up




sales document management



generation of new leads



social media management

social media analytics


communication management

sending & publishing communications


campaign management



lifetime value management


content management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


conference call management


relationship management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Scale best practices

  • Establish thought leadership

  • Acquire customers

  • Increase customer life time value

  • Grow market share

  • Improve ROI

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • phone calls

  • offline

  • user generated content

  • blogs

  • video

  • website

  • events

  • trade shows

  • chat

  • Slack

  • See 9 more
  • e-mail

  • social media

  • phone calls

  • offline

  • user generated content

  • blogs

  • video

  • website

  • events

  • trade shows

  • chat

  • Slack

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

No Data

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medium

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Business Setting