GatherUp vs. ReviewPro: Reviews and Reputation Solution Comparison 2025

Overview: GatherUp and ReviewPro as Reviews and Reputation Category solutions.

GatherUp and ReviewPro excel in the Reviews and Reputation category, each tailored to distinct business needs. GatherUp shines in rating and review management, catering primarily to large enterprises and industries like legal services and medical practice. It offers robust support and features like custom reporting. ReviewPro, on the other hand, focuses on reputation and competitive intelligence, appealing to businesses that prioritize brand engagement and social presence. It also provides diverse support options and analytics capabilities.

GatherUp and ReviewPro: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

GatherUp facilitates rating and review management along with comprehensive customer feedback handling, aligning with operational needs to enhance customer interactions. read more →

ReviewPro supports reputation management and competitive intelligence, aiding businesses in monitoring market dynamics and social engagement. read more →

Business Goals

GatherUp aims to help businesses acquire customers and improve digital presence, though it also supports entering new markets and enhancing customer relationships. read more →

ReviewPro focuses on digital and social presence improvement, while also encouraging brand awareness and customer acquisition. read more →

Core Features

GatherUp's standout features are custom reports and data integration, which facilitate detailed analytics and ease of data migration. read more →

ReviewPro excels with its analytics and custom report capabilities, providing robust data handling with insights into security and privacy. read more →

Vendor Support

GatherUp offers 24/7 support, with a preference for real-time assistance through channels like phone and email for its users. read more →

ReviewPro provides an array of support options including chat and email, catering to diverse customer preferences. read more →

Segments and Industries

GatherUp is predominantly utilized by large enterprises, especially in sectors like legal services and medical practices. read more →

ReviewPro's user segments and industries are less defined, implying a broad, adaptable approach suitable for varied contexts. read more →

Operational Alignment

GatherUp finds its place in large-scale operations, effectively integrating with existing workflows in complex environments. read more →

ReviewPro is adaptable for businesses focusing on brand reputation and engagement, fitting seamlessly in diverse operational landscapes. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Phone Support

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Email Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for GatherUp and ReviewPro

What makes GatherUp and ReviewPro ideal for Rating And Review Management?

GatherUp and ReviewPro both help businesses manage online reviews and feedback. GatherUp focuses on collecting and managing online reviews for businesses of all sizes, while ReviewPro specializes in providing guest intelligence solutions for hotels. GatherUp provides a platform for soliciting and responding to customer reviews, while ReviewPro offers advanced analytics to understand and improve the guest experience.

"...GetFiveStars helps businesses automate the customer feedback process to capture their Net Promoter Score, testimonials, and online reviews...." Peer review

"...The incredible in-depth data ReviewPro aggregate across all online review sites in one dashboard can expose much more interesting statistics especially if you want to improve your customer engagement and experience with the least financial or time outlay. ..." We live and operate in interesting times

What benefits does GatherUp and ReviewPro offer for Reputation Management?

GatherUp and ReviewPro both assist businesses in managing online reputation. GatherUp focuses on collecting reviews and managing reputation across various platforms. ReviewPro, on the other hand, provides a comprehensive suite of solutions for the hospitality industry, including online reputation management, guest surveys, and revenue optimization. ReviewPro's focus is primarily on the hospitality sector, while GatherUp caters to a wider range of businesses.

"...Five Stars solves the reputation management problem for my client small businesses...." Peer review by Paul S., Marketing and Advertising

"...Find out more ONLINE REPUTATION MANAGEMENT...." Upgrade the Guest Experience

What Are the key features of GatherUp and ReviewPro for Engagement Management?

Gatherup and Reviewpro both emphasize customer engagement through various methods. Gatherup offers more customization in its follow-up emails and messages, while Reviewpro focuses on proactive engagement through features like automatic alerts and customizable chatbot flows. Reviewpro prioritizes user engagement by providing training and support, while Gatherup emphasizes the ability to manage and gain insights from customer feedback.

"...GetFiveStars allows my client to easily send review follow ups to customers that have recently completed a course of ours...." Peer review by User