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Geckoboard vs Phocas: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Geckoboard vs. Phocas is based on a specific set of business needs and context. The comparison uses 3875 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Geckoboard and Phocas

Geckoboard, Phocas, Dundas BI, Grow, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Geckoboard covers Customer Feedback Management, Helpdesk Management with Mass Media, Competitive Intelligence, Training & Onboarding, etc.

Phocas focuses on Competitive Intelligence, Helpdesk Management with E-Mail, Forecasting, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Geckoboard

Focus area

Geckoboard is better than Phocas for

Software Failure Risk

  • low

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Geckoboard | Effortlessly build and share dashboards to keep teams informed.

Phocas: Business Intelligence Software and Data Analytics

Age

2010

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

41

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


competitive intelligence


training & onboarding


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics


content management


communication management

sending & publishing communications



engagement management

engaging and following up



products & pricelist management


generation of new leads


sales document management

proposal & quote management


rating and review management


workflow management


motivation management


sales review & feedback




lead qualification


loyalty management


contact list management





sales incentive management


revenue cycle management


business development



performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Acquire customers

  • Increase customer life time value

  • Improve efficiency

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • See 8 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting