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GetFeedback vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of GetFeedback vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 13405 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GetFeedback and Qualtrics

GetFeedback, Qualtrics, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"GetFeedback's comprehensive platform helps us measure and improve our end-to-end customer experience. It's so powerful and flexible, and the Salesforce integration is key. " - Lauren Jenkins

"The Finder experience is a key differentiator for us, and partnering with Qualtrics ensures we stay one step ahead of the competition. " - Steve Lockwood

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GetFeedback

Focus area

GetFeedback is better than Qualtrics for

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than GetFeedback for

Software Failure Risk

  • low

About

Feedback Management Tool to Collect, Integrate, Visualize CX data

Survey, Research & Experience Management Software | Qualtrics

Age

1999

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

63

109

Total Goals
(we found evidences for)

15

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring


training & onboarding


social media management

social media analytics

engaging on social media


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


customise loyalty program

identify target customers



lifetime value management


content publishing




generation of new leads


knowledge management


rating and review management


sales review & feedback



contact list management


sales call management


sales document management

contract management

proposal & quote management




relationship management



competitive intelligence


customer case management


business development






lead qualification

lead qualification: technographic




community building


advocacy management



follower management




products & pricelist management



category management


reputation management


identify skill gaps


create learning path


courses & assessment

identify skill gaps

create learning path


international marketing


trade show marketing


segmentation and targeting



conference call management


performance management


account management




motivation management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting