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GetFeedback is popular in Information Technology And Services, Computer Software, and Internet industries and is widely used by Mid Market, Small Business, and Enterprise.
GetFeedback Product Overview
GetFeedback is a CX platform that reveals customer insights. It enables timely actions based on understanding the "why."
How satisfied the customers are with GetFeedback use-cases
Reviews
"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business." - Dan Darcy
"GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we've seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables... us to connect feedback data with operational data to quickly access insights and take action." - Mike Cancel
GetFeedback Customer Insights, Testimonials and Case Studies
What makes GetFeedback ideal for Collecting Feedback?
How does GetFeedback address your Engaging Conversational Surveys Challenges?
How does GetFeedback facilitate Campaign Management?
How efficiently Does GetFeedback manage your Onboarding?
What benefits does GetFeedback offer for Automated Workflows?
What is GetFeedback?
GetFeedback is a Customer Experience Feedback Platform that helps to capture real-time customer feedback with easy-to-use surveys and take action to deliver great customer experience. It helps to enhance customer relationships, scale best practices and improve ROI.
It unifies customer feedback with operational data from other systems to get a holistic view of the customer and automate feedback collection at key touchpoints throughout the customer journey to scale the CX program. GetFeedback Seamlessly integrate with business systems like Salesforce, Slack, and Jira, to better coordinate responses across the organization. This agile CX solution lets to deliver great experiences to meet the changing needs of the customers.
Some of its features include quickly send surveys via email and SMS that match the brand look and feel, automate feedback throughout the customer journey, deeply integrate with Salesforce for survey triggering and personalization, capture targeted feedback based on behaviors and demographic profiles, effortlessly capture feedback wherever your customers are and more.
What is GetFeedback used for?
What are the top features of GetFeedback?
Who uses GetFeedback?
What are GetFeedback alternatives?
Where is GetFeedback located?
11 buyers and buying teams have used Cuspera to assess how well GetFeedback solved their Customer Feedback Management needs. Cuspera uses 3621 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. Testimonial By Dan Darcy |
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GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we've seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables us to connect feedback data with operational data... to quickly access insights and take action. |
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GetFeedback's comprehensive platform helps us measure and improve our end-to-end customer experience. It's so powerful and flexible, and the Salesforce integration is key. Testimonial By Lauren Jenkins |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Dan Darcy SVP, Global Enablement Salesforce |
GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. Testimonial By Dan Darcy |
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Mike Cancel Operations Manager Pandora |
GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction. With GetFeedback, we've seen an incredible 14% lift in customer satisfaction. Their powerful Salesforce integration also enables us to connect feedback data with operational data... to quickly access insights and take action. |
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Lauren Jenkins Business Development |
GetFeedback's comprehensive platform helps us measure and improve our end-to-end customer experience. It's so powerful and flexible, and the Salesforce integration is key. Testimonial By Lauren Jenkins |
Peers used GetFeedback for Collecting feedback and Engaging conversational surveys
GetFeedback Competitors
GetFeedback Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (158) |
| Custom Reports | Read Reviews (353) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (158) |
| Custom Reports | Read Reviews (353) |
GetFeedback Integrations
GetFeedback integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for GetFeedback
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for GetFeedback
SurveyMonkey Inc Profile
HQ Location
1 Curiosity Way San Mateo, California 94403 United States
Employees
501-1000
Social
Financials
PRIVATE
