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GetFeedback vs Survey Planet: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GetFeedback vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 4077 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GetFeedback and Survey Planet

GetFeedback, Survey Planet, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. " - Dan Darcy

"This is the easiest survey service I’ve ever seen! I love it! Branching is easy, copying multiple questions at once is fabulous, moving questions…it is all far above the industry standard. " - Pam Albertson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GetFeedback

Focus area

GetFeedback is better than Survey Planet for

Software Failure Risk

  • low

logo Survey Planet

Focus area

Software Failure Risk

  • medium

About

Feedback Management Tool to Collect, Integrate, Visualize CX data

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Age

1999

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

63

11

Total Goals
(we found evidences for)

15

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring


training & onboarding


social media management

social media analytics


workflow management


communication management

sending & publishing communications


loyalty management

customise loyalty program


helpdesk management


lifetime value management


content management

content publishing




generation of new leads


knowledge management


rating and review management


sales review & feedback



contact list management


sales call management


sales document management

contract management

proposal & quote management




relationship management



competitive intelligence


customer case management


business development






lead qualification



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting