Comparison Summary
This comparison report of GetFeedback vs. YesInsights is based on a specific set of business needs and context. The comparison uses 3773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing GetFeedback and YesInsights
GetFeedback, YesInsights, Nicereply, Survicate, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
GetFeedback covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.
YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business. " - Dan Darcy
"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management Tool to Collect, Integrate, Visualize CX data
Customer feedback tool to get actionable feedback to improve the business and experience
Age
1999
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
63
12
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Increase average basket value
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Improve consistency
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Improve efficiency
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Establish thought leadership
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Improve internal communications
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Launch new products
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Grow market share
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Improve digital and social presence
- See 12 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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social media
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website
- See 2 more
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e-mail
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user generated content
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blogs
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social media
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High