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Compare GetResponse vs Falcon.io (now Brandwatch Social Media Management)

Comparison Summary

For GetResponse vs Falcon.io (now Brandwatch Social Media Management) comparison, Our AI algorithm looked at 15671 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using GetResponse and Falcon.io (now Brandwatch Social Media Management) to solve their respective business needs.

Pros and cons of GetResponse and Falcon.io (now Brandwatch Social Media Management)

GetResponse is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as Falcon.io (now Brandwatch Social Media Management) is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both GetResponse and Falcon.io (now Brandwatch Social Media Management) are Marketing Automation and Social Media Marketing software, peers recommend GetResponse for advertisement and lead nurturing where as Falcon.io (now Brandwatch Social Media Management) is more known for touchpoint management and channel management .

logo GetResponse

Focus area

GetResponse is better than Falcon.io (now Brandwatch Social Media Management) for

Software Failure Risk

  • medium

logo Falcon.io (now Brandwatch Social Media Management)

Focus area

Falcon.io (now Brandwatch Social Media Management) is better than GetResponse for

Software Failure Risk

  • medium

About

Marketing Software for Small Businesses by GetResponse

The Platform for Every Kind of Social Media Marketer - Falcon

Age

1998

2005

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

117

87

Total Goals
(we found evidences for)

16

14

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign monitoring

campaign analytics




generation of new leads


contact list management

creating contact list


content publishing


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


competitive intelligence


referral management


helpdesk management






training & onboarding


conversion management



sales document management

contract management

proposal & quote management


segmentation and targeting






loyalty management

identify target customers

customise loyalty program



lead qualification

lead qualification: behavioural

lead qualification: technographic


products & pricelist management


conference call management




discount management



account management


relationship management



customer feedback management

measuring net promoter score

measuring customer satisfaction


knowledge management




courses & assessment

create learning path



social media marketing


trade show marketing


promotion management


personalized marketing


outbound marketing


rating and review management


sales commission management




subscription management


business development


sales call management



community building


pipeline management


database marketing


calendar management



influencer marketing


reputation management




performance management



distribution management


category management


relationship marketing


international marketing



sales review & feedback



touchpoint management


channel management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve visibility

  • Improve efficiency

  • Improve navigation

  • Reduce bounce

  • See 13 more
  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve brand engagement

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve visibility

  • Increase sales & revenue

  • Increase customer life time value

  • See 11 more

Top Channels

Channels Used

  • social media

  • Instagram

  • website

  • Facebook

  • offline

  • on premises

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • chat

  • LinkedIn

  • promotions

  • mobile

  • e-mail

  • Pinterest

  • mobile app

  • Facebook page

  • print media

  • magazine

  • mass media

  • games

  • Facebook at work

  • omnichannel

  • Whatsapp

  • television

  • review sites

  • Yelp

  • point of sale

  • See 27 more
  • social media

  • Instagram

  • website

  • Facebook

  • offline

  • on premises

  • Twitter

  • user generated content

  • blogs

  • phone calls

  • video

  • chat

  • LinkedIn

  • promotions

  • mobile

  • e-mail

  • Pinterest

  • mobile app

  • Facebook page

  • print media

  • magazine

  • mass media

  • games

  • Facebook at work

  • omnichannel

  • Whatsapp

  • television

  • review sites

  • Yelp

  • point of sale

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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Business Setting