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Glue Up vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Glue Up vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 1931 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Glue Up and Pega Customer Engagement Suite

Glue Up, Pega Customer Engagement Suite, Salesflare, EveryAction, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Glue Up covers Event Management with E-Mail, Engagement Management, Membership Management with E-Mail, Social Media Management with Social Media, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"You have everything in one place. It's a one-stop-shop for all things. Everything we need from membership registration to event management, and promotion, and more and we didn't need to go anywhere else to complete our objectives. " - Van McLean Robles

"We're operating on a speed that we've never seen before. Today, we use Pega to drive dynamic scripting and offer presentment based on consumer streaming usage, radio type, and the package that they're on. " - Jason Barbrow

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Glue Up

Focus area

Glue Up is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

All-in-one CRM platform that helps build and grow community

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2017

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

61

23

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


membership management


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


contact list management


campaign management


workflow management


generation of new leads



promotion management


payment management


community building



sales call management


discount management


billing and invoice management



customer feedback management


helpdesk management



relationship management


business development



sales document management


rating and review management


content management



trade show marketing


personalized marketing


loyalty management


customer case management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more
  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting