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GMass vs Riva: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for GMass medium Failure Risk for Riva low
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Comparison Summary

This comparison report of GMass vs. Riva is based on a specific set of business needs and context. The comparison uses 5510 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GMass and Riva

GMass, Riva, Saleshandy, Autoklose, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GMass covers Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GMass

Focus area

GMass is better than Riva for

Software Failure Risk

  • medium

logo Riva

Focus area

Software Failure Risk

  • low

About

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

60

45

Total Goals
(we found evidences for)

15

10

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (713)

Read Reviews (13)

sending & publishing communications

Read Reviews (586)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (123)

Read Reviews (6)

engagement management

Read Reviews (347)

Read Reviews (28)

engaging and following up

Read Reviews (347)

Read Reviews (14)

campaign management

Read Reviews (133)

Read Reviews (0)

campaign analytics

Read Reviews (72)

Read Reviews (0)

campaign monitoring

Read Reviews (19)

Read Reviews (0)

contact list management

Read Reviews (34)

Read Reviews (12)

creating contact list

Read Reviews (2)

Read Reviews (8)

advertisement

Read Reviews (15)

Read Reviews (0)

social media management

Read Reviews (15)

Read Reviews (11)

social media analytics

Read Reviews (10)

Read Reviews (11)

engaging on social media

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (10)

Read Reviews (10)

proposal & quote management

Read Reviews (7)

Read Reviews (4)

contract management

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (9)

Read Reviews (1)

content management

Read Reviews (5)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (5)

Read Reviews (3)

helpdesk management

Read Reviews (3)

Read Reviews (19)

lifetime value management

Read Reviews (3)

Read Reviews (3)

personalized marketing

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

influencer marketing

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

outbound marketing

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (1)

Read Reviews (4)

business development

Read Reviews (0)

Read Reviews (13)

knowledge management

Read Reviews (0)

Read Reviews (4)

international marketing

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting