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Google Forms vs Instabug: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Google Forms vs. Instabug is based on a specific set of business needs and context. The comparison uses 35162 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Google Forms and Instabug

Google Forms, Instabug, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Google Forms covers Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.

Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz

"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. " - Mohammad Hariri

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Google Forms

Focus area

Google Forms is better than Instabug for

Software Failure Risk

  • medium

logo Instabug

Focus area

Instabug is better than Google Forms for

Software Failure Risk

  • medium

About

Online Surveys to collect and organize information

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

95

45

Total Goals
(we found evidences for)

15

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score



content publishing


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account



workflow management


training & onboarding


sales review & feedback


contact list management

creating contact list



generation of new leads





campaign management

campaign analytics


rating and review management


knowledge management

creating knowledge base


sales call management

meeting management



trade show marketing



courses & assessment

create learning path


helpdesk management


lead qualification

lead qualification: demographic

lead qualification: technographic

lead qualification: behavioural



products & pricelist management




conference call management



competitive intelligence


loyalty management

identify target customers





performance management


lifetime value management




business development





segmentation and targeting


conversion management



revenue cycle management




follower management


promotion management


relationship management



reputation management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve stakeholder relations

  • Improve ROI

  • Improve brand engagement

  • See 12 more
  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting