Comparison Summary
This comparison report of Google Forms vs. Opiniator is based on a specific set of business needs and context. The comparison uses 31737 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Google Forms and Opiniator
Google Forms, Opiniator, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Google Forms covers Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.
Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz
"Our goal was to allow easy visitor feedback and reduce the time and cost of our previous paper and phone-based system across our 35 rest areas. I would highly recommend Opiniator. Their staff have been exceptionally clear in their explanations. We ...also appreciate all the data is shown in an online dashboard. The most outstanding part has been the constant innovation in the tool. " - Heather Swanson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Surveys to collect and organize information
Customer feedback platform that captures ratings, comments and feedback
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
95
19
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Launch new products
-
Increase sales & revenue
-
Improve efficiency
-
Improve digital and social presence
-
Establish thought leadership
-
Scale best practices
-
Enter new markets internationally or locally
-
Grow market share
-
Build brand awareness
-
Improve stakeholder relations
-
Improve ROI
-
Improve brand engagement
- See 12 more
-
Acquire customers
-
Improve ROI
-
Enhance customer relationships
Top Channels
Channels Used
-
phone calls
-
e-mail
-
promotions
-
text SMS
-
user generated content
-
blogs
-
support groups
-
mobile
-
coupons
-
social media
- See 7 more
-
phone calls
-
e-mail
-
promotions
-
text SMS
-
user generated content
-
blogs
-
support groups
-
mobile
-
coupons
-
social media
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
