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Google Forms vs Opiniator: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Google Forms vs. Opiniator is based on a specific set of business needs and context. The comparison uses 31737 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Google Forms and Opiniator

Google Forms, Opiniator, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Google Forms covers Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz

"With Opiniator, the contractor and the FDOT contract manager will get an email immediately from the system when the visitor gives a low rating, or requests to be contacted. Because the feedback is in real time via the visitor’s own cellphone, any co...ncerns, maintenance or safety issues can immediately trigger an alert to DOT staff so they can fix the issue and connect with the visitor well before the issue affects others. Opiniator replaced our old comment card system. " - Kirk Hutchison

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Google Forms

Focus area

Google Forms is better than Opiniator for

Software Failure Risk

  • medium

logo Opiniator

Focus area

Software Failure Risk

  • medium

About

Online Surveys to collect and organize information

Customer feedback platform that captures ratings, comments and feedback

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

95

19

Total Goals
(we found evidences for)

15

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score



content publishing


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account



workflow management


training & onboarding


sales review & feedback


contact list management

creating contact list



generation of new leads





campaign management

campaign analytics


rating and review management


knowledge management

creating knowledge base


sales call management

meeting management



trade show marketing



courses & assessment

create learning path


helpdesk management


lead qualification

lead qualification: demographic

lead qualification: technographic

lead qualification: behavioural



products & pricelist management




conference call management



competitive intelligence


loyalty management

identify target customers





performance management


lifetime value management




business development





segmentation and targeting


conversion management



revenue cycle management




follower management


promotion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve stakeholder relations

  • Improve ROI

  • Improve brand engagement

  • See 12 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more
  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting