Comparison Summary
This comparison report of Google Forms vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 31601 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Google Forms and ServiceGuru Kiosk
Google Forms, ServiceGuru Kiosk, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Google Forms covers Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.
ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz
"Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. " - Karen C.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Online Surveys to collect and organize information
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Financials
SERIES A
Business Need
Total Processes
(we found evidences for)
95
12
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Scale best practices
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Enter new markets internationally or locally
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Grow market share
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Build brand awareness
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Improve stakeholder relations
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Improve ROI
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Improve brand engagement
- See 12 more
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Improve digital and social presence
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Enhance customer relationships
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Grow market share
Top Channels
Channels Used
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offline
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on premises
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review sites
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promotions
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social media
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Facebook
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Yelp
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website
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e-mail
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coupons
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Tripadvisor
- See 8 more
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offline
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on premises
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review sites
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promotions
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social media
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Facebook
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Yelp
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website
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e-mail
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coupons
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Tripadvisor
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
