Comparison Summary
This comparison report of Google Forms vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 34844 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Google Forms and SurveySparrow NPS
Google Forms, SurveySparrow NPS, SurveyMonkey, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Google Forms covers Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz
"We have been very satisfied with SurveySparrow. It has helped us to gather user feedback in an efficient way. " - Jaakko Jalkanen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveySparrow NPS
Focus area
SurveySparrow NPS is better than Google Forms for
Software Failure Risk
About
Online Surveys to collect and organize information
Survey Platform that turn customers into Promoters.
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
95
56
Total Goals
(we found evidences for)
15
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Launch new products
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Establish thought leadership
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Scale best practices
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Enter new markets internationally or locally
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Grow market share
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Build brand awareness
-
Improve stakeholder relations
-
Improve ROI
-
Improve brand engagement
- See 12 more
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Enhance customer relationships
-
Establish thought leadership
-
Acquire customers
-
Enter new markets internationally or locally
-
Grow market share
-
Improve internal communications
-
Improve stakeholder relations
-
Launch new products
-
Build brand awareness
-
Increase sales & revenue
-
Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
-
social media
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offline
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omnichannel
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phone calls
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text SMS
-
games
-
on premises
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Whatsapp
-
mobile app
- See 11 more
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chat
-
e-mail
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website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
