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Google Voice vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Google Voice vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 4488 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Google Voice and Dialpad Ai Voice

Google Voice belong to a category of solutions that help Community Management, whereas Dialpad Ai Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Google Voice covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Text SMS, Helpdesk Management with Phone Calls, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Google Voice

Focus area

Software Failure Risk

  • medium

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than Google Voice for

Software Failure Risk

  • medium

About

Google Voice: Smart voice calling on all your devices

AI business phone system to improve your workflows and customer experience

Age

2011

Financials

SERIES A

SERIES F

Business Need

Total Processes
(we found evidences for)

56

49

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


sales call management


conference call management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management



engagement management

engaging and following up



contact list management


sales document management


social media management

scheduling post to social media

social media analytics



workflow management


content management


loyalty management

identify target customers


lead qualification

lead qualification: technographic




business development


training & onboarding


Scheduling & dispatching


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • See 7 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more
  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting