Groove and Ebsta, An In-Depth Comparison 2024

Comparison Summary

Groove: Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today.

Ebsta: Ebsta guides sales teams through effective processes, pipeline reviews, and forecast calls. Last quarter, 69% of reps missed quota.

Groove and Ebsta: Customer Satisfaction Data

Most deployed common Use Cases for Groove and Ebsta

What solutions does Groove and Ebsta provide for Engagement Management?

Groove and Ebsta are both engagement management tools that help users schedule emails, track engagement, and automate follow-ups. Groove focuses on improving individual efficiency by providing templates, reminders, and analytics. Ebsta, on the other hand, focuses on team-wide engagement by offering personalized workflows, real-time tracking, and integration with CRM systems. Neither tool is without limitations, as Groove users have requested the ability to filter out responded contacts and see engagement scores in Salesforce. Ebsta users would like improved reporting around cadence functionality.

"...Groove also offers a meeting scheduler, follow-up reminders, sales analytics, an optional click-to-call dialer, and more...." Peer review

"...Automatically triggered personalized emails and tasks allow users to nurture customer relationships, while Ebsta Scores enable users to measure customer engagement and identify and prioritize individuals...." Peer review

What makes Groove and Ebsta ideal for Communication Management?

Groove and Ebsta both help users track emails and integrate them with Salesforce. Groove provides features like customizable templates and a predictive dialer, while Ebsta focuses on syncing responses in Gmail to Salesforce. A limitation of both tools is that they occasionally have syncing issues.

"...I really like being able to follow the email tracking analytics...." Peer review by Hannah S

"...Ebsta's email tracking and integration into Salesforce is really good...." Peer review by Kieran Wilson

How does Groove and Ebsta address your Workflow Management Challenges?

Groove and Ebsta both aim to improve workflow efficiency by streamlining tasks related to communication, data entry, and customer service. Groove integrates with Salesforce and Gmail, providing a centralized workflow for sales, marketing, and customer support tasks. Ebsta primarily focuses on enhancing Salesforce workflows by improving data entry, communication, and prospecting activities. Groove offers more customization options for complex workflows, but it may require more experience to set up. However, Ebsta's ease of use might make it a better choice for users seeking simpler workflow solutions.

"...I am able to create templates incredibly fast and implement a wonderful work flow...." Peer review by Michael M., Admissions Counselor, Education

"...Ebsta has helped with the efficiency and quickness of our communication workflows...." Peer review by User in Higher Education, Education

Groove in Action: Unique Use Cases

How can Groove optimize your Lead Engagement Workflow?

Ebsta in Action: Unique Use Cases

What makes Ebsta ideal for Contact List Management?

How efficiently Does Ebsta manage your Forecasting?

About

Sales engagement software that drives efficiency at every stage of the sales process

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Age

2013

2012

Financials

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Groove and Ebsta, An In-Depth Comparison 2024

Comparison Summary

Groove: Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today.

Ebsta: Ebsta guides sales teams through effective processes, pipeline reviews, and forecast calls. Last quarter, 69% of reps missed quota.

Groove

Focus area

Groove is better than Ebsta for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Ebsta

Focus area

Ebsta is better than Groove for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Groove and Ebsta: Customer Satisfaction Data

Most deployed common Use Cases for Groove and Ebsta

What solutions does Groove and Ebsta provide for Engagement Management?

What makes Groove and Ebsta ideal for Communication Management?

How does Groove and Ebsta address your Workflow Management Challenges?

Groove in Action: Unique Use Cases

How can Groove optimize your Lead Engagement Workflow?

Ebsta in Action: Unique Use Cases

What makes Ebsta ideal for Contact List Management?

How efficiently Does Ebsta manage your Forecasting?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Groove and Ebsta, An In-Depth Comparison 2024

Comparison Summary

Groove: Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today. Ebsta: Ebsta guides sales teams through effective processes, pipeline reviews, and forecast calls. Last quarter, 69% of reps missed quota.

Groove

Focus area

Groove is better than Ebsta for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Ebsta

Focus area

Ebsta is better than Groove for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Groove and Ebsta: Customer Satisfaction Data

Most deployed common Use Cases for Groove and Ebsta

What solutions does Groove and Ebsta provide for Engagement Management?

What makes Groove and Ebsta ideal for Communication Management?

How does Groove and Ebsta address your Workflow Management Challenges?

Groove in Action: Unique Use Cases

How can Groove optimize your Lead Engagement Workflow?

Ebsta in Action: Unique Use Cases

What makes Ebsta ideal for Contact List Management?

How efficiently Does Ebsta manage your Forecasting?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Groove

Get a personalised risk report for Ebsta

Groove: Groove is the highest-rated sales engagement platform for Salesforce, ensuring consistently great sales execution. A demo can be requested today.

Ebsta: Ebsta guides sales teams through effective processes, pipeline reviews, and forecast calls. Last quarter, 69% of reps missed quota.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.