Comparison Summary
This comparison report of Guru knowledge network vs. ServiceNow® Knowledge Management is based on a specific set of business needs and context. The comparison uses 3577 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Guru knowledge network and ServiceNow® Knowledge Management
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Guru knowledge network covers Knowledge Management, Training & Onboarding, Workflow Management with Chat, Content Management with Chat, etc.
ServiceNow® Knowledge Management focuses on Knowledge Management with User Generated Content, Workflow Management, Helpdesk Management with Phone Calls, Social Media Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Guru knowledge network
Focus area
Guru knowledge network is better than ServiceNow® Knowledge Management for
Software Failure Risk
About
Guru - Knowledge management software for the future of work
Knowledge Management | ServiceNow
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
74
32
Total Goals
(we found evidences for)
16
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve internal communications
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Scale best practices
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Enhance customer relationships
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Shorten ramp up time
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Establish thought leadership
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Improve ROI
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Increase average basket value
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Improve consistency
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Improve visibility
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Enter new markets internationally or locally
- See 13 more
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Enhance customer relationships
-
Scale best practices
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Acquire customers
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Manage risk
- See 1 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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offline
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mobile
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on premises
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causes and charity
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promotions
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mobile app
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point of sale
- See 7 more
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user generated content
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blogs
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phone calls
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offline
-
mobile
-
on premises
-
causes and charity
-
promotions
-
mobile app
-
point of sale
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
