Comparison Summary
Introducing Heap and Woopra
Heap, Amplitude Analytics, Gainsight PX, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Woopra, Mixpanel, Gosquared Web Analytics, etc., belong to a category of solutions that help Digital Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Heap covers Engagement Management with Website, Funnel Analysis with Website, Products & Pricelist Management, Social Media Management with Social Media, etc.
Woopra focuses on Engagement Management, Helpdesk Management with Chat, Social Media Management, Communication Management with E-Mail, etc.
"Our big win moving over to Heap was having clean data. With our previous analytics solution, we had a page of 30 caveats – people couldn't trust it. We now can have more confidence in the data. " - Annie Pennino
"There is no longer a question that we cannot answer regarding our business at this point. Everything that we do is now data-driven. By nature I feel that all employees should have access to this level of data transparency and be able to use that to ...build smarter, more impactful teams. " - Dave Nevogt
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About
Product Analytics software providing actionable insights and conversion Rate Optimization
woopra.com - Customer Journey Analytics for Web, Mobile, Product and Beyond
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
69
54
Total Goals
(we found evidences for)
10
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Launch new products
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve digital and social presence
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Improve brand engagement
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Improve efficiency
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Increase customer life time value
- See 7 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Launch new products
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Increase customer life time value
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Improve digital and social presence
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Improve internal communications
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Improve brand engagement
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Build brand awareness
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Improve visibility
- See 11 more
Top Channels
Channels Used
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website
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chat
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e-mail
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mobile
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offline
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point of sale
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mobile app
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promotions
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user generated content
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blogs
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Slack
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phone calls
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video
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games
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omnichannel
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causes and charity
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social media
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text SMS
- See 15 more
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website
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chat
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e-mail
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mobile
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offline
-
point of sale
-
mobile app
-
promotions
-
user generated content
-
blogs
-
Slack
-
phone calls
-
video
-
games
-
omnichannel
-
causes and charity
-
social media
-
text SMS
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
