cuspera logo CUSPERA

Compare Higher Logic Thrive Community vs inSided community

Comparison Summary

For Higher Logic Thrive Community vs inSided community comparison, Our AI algorithm looked at 2543 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Higher Logic Thrive Community and inSided community to solve their respective business needs.

Pros and cons of Higher Logic Thrive Community and inSided community

Higher Logic Thrive Community is more suited to businesses that require Engagement Management and Collaboration where as inSided community is focused towards Engagement Management and Helpdesk Management with Phone Calls .

Both Higher Logic Thrive Community and inSided community are Community Management software, peers recommend Higher Logic Thrive Community for communication management where as inSided community is more known for helpdesk management .

logo Higher Logic Thrive Community

Focus area

Higher Logic Thrive Community is better than inSided community for

Software Failure Risk

  • medium

logo inSided community

Focus area

inSided community is better than Higher Logic Thrive Community for

Software Failure Risk

  • medium

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Central platform for engagement amongst customers in different categories

Age

2011

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

64

40

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications





training & onboarding


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales call management


generation of new leads


competitive intelligence


community building


helpdesk management


sales document management


workflow management


lifetime value management


knowledge management


courses & assessment

create learning path


contact list management



social media marketing



trade show marketing


promotion management


subscription management


products & pricelist management


rating and review management


loyalty management


follower management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more
  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting