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Compare Higher Logic Thrive Community vs Salesforce Community Cloud

Comparison Summary

For Higher Logic Thrive Community vs Salesforce Community Cloud comparison, Our AI algorithm looked at 2594 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Higher Logic Thrive Community and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of Higher Logic Thrive Community and Salesforce Community Cloud

Higher Logic Thrive Community is more suited to businesses that require Engagement Management and Collaboration where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

logo Higher Logic Thrive Community

Focus area

Software Failure Risk

  • medium

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Higher Logic Thrive Community for

Software Failure Risk

  • low

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Online Community Software - Salesforce.com

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

64

50

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications



content management



training & onboarding


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales call management


generation of new leads


competitive intelligence


community building


helpdesk management


sales document management


workflow management


lifetime value management


knowledge management


courses & assessment

create learning path


contact list management



social media marketing



trade show marketing


promotion management


subscription management


customer case management


rating and review management




relationship management


conversion management


loyalty management



opportunity management



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting