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Honeycommb vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Honeycommb vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 1225 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Honeycommb and Salesforce Community Cloud

Honeycommb, and Salesforce Community Cloud belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Honeycommb covers Engagement Management, White Labeling with Social Media, Content Management, Communication Management with E-Mail, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Honeycommb

Focus area

Honeycommb is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than Honeycommb for

Software Failure Risk

  • low

About

honeycommb.com - The most complete white-label community platform there is

Online Community Software - Salesforce.com

Age

1999

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

36

50

Total Goals
(we found evidences for)

7

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



content management

content publishing

searching for content


communication management

sending & publishing communications


training & onboarding



community building


social media management

social media analytics


helpdesk management


sales document management


rating and review management


customer feedback management


loyalty management




knowledge management


workflow management


Top Goals

Goals Achieved

  • Build brand awareness

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Improve ROI

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting