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Hyland ECM vs Concord: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Hyland ECM vs. Concord is based on a specific set of business needs and context. The comparison uses 5188 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hyland ECM and Concord

Hyland ECM, Nuxeo Platform, M-files, etc., belong to a category of solutions that help Content Management Systems, whereas Concord, CobbleStone Contract Insight, Juro, etc., belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hyland ECM covers Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

"One of the reasons for selecting Alfresco was that it not only provides us with the tools to comply with the General Law on Archives, but also the foundation from which we can keep developing more technological applications for other needs of the Mu...nicipality. " - Cesar Solar

"Concord has been very helpful with respect to making sure that we have access to everything in a way that doesn’t rely on one person to have to be able to get to it. " - Shane Mulrooney

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hyland ECM

Focus area

Hyland ECM is better than Concord for

Software Failure Risk

  • low

logo Concord

Focus area

Concord is better than Hyland ECM for

Software Failure Risk

  • low

About

Organize and optimize all content and assets across the entire organization.

Concord | The Contract Success Platform

Age

1991

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

47

50

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content




sales document management

proposal & quote management


communication management

sending & publishing communications


helpdesk management


engagement management

engaging and following up


customer case management


training & onboarding


knowledge management


social media management

social media analytics


compliance & governance


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic



follower management


promotion management


campaign management


contact list management


products & pricelist management


generation of new leads


relationship management


negotiation management





category management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting