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Hyland ECM vs Ombud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Hyland ECM vs. Ombud is based on a specific set of business needs and context. The comparison uses 2087 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hyland ECM and Ombud

Hyland ECM, Nuxeo Platform, M-files, etc., belong to a category of solutions that help Content Management Systems, whereas Ombud, NiftyQuoter, Upland Qvidian, etc., belong to a category of solutions that help Proposal Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hyland ECM covers Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Ombud focuses on Collaboration, Sales Document Management, Content Management, Workflow Management, etc.

"We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming ...to us. For those already using it, it’s mostly been a big success. " - Erik Bosveld

"We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. " - Jim Tompkins

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hyland ECM

Focus area

Hyland ECM is better than Ombud for

Software Failure Risk

  • low

logo Ombud

Focus area

Ombud is better than Hyland ECM for

Software Failure Risk

  • low

About

Organize and optimize all content and assets across the entire organization.

Ombud | Enable better decisions

Age

1991

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

47

26

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


workflow management



sales document management

contract management

proposal & quote management


communication management

sending & publishing communications


helpdesk management


engagement management

engaging and following up


customer case management


training & onboarding


knowledge management


social media management

social media analytics

engaging on social media


compliance & governance


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic



follower management


promotion management


generation of new leads



account management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Establish thought leadership

  • See 2 more

Top Channels

Channels Used

  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more
  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting