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Hyland Governance vs Ascent360: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Hyland Governance vs. Ascent360 is based on a specific set of business needs and context. The comparison uses 1632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hyland Governance and Ascent360

Hyland Governance, Ascent360, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hyland Governance covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Ascent360 focuses on Campaign Management with E-Mail, Engagement Management, Communication Management with E-Mail, Loyalty Management, etc.

"Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within da...ys of enrollment is essential for their success. Alfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students. " - Lea Beeken

"Ascent360 has made it possible for Smartwool to get a complete view of our customer, no matter what the touchpoint. " - Sarah Seifert

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hyland Governance

Focus area

Hyland Governance is better than Ascent360 for

Software Failure Risk

  • low

logo Ascent360

Focus area

Software Failure Risk

  • low

About

Information Governance Software

Data Driven Marketing Platform that result in immediate returns and lifetime advocates

Age

1991

Financials

M&A

Business Need

Total Processes
(we found evidences for)

40

43

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management


content management

content publishing



helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications


customer case management


social media management

social media analytics


training & onboarding


knowledge management


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic


campaign management


lifetime value management


contact list management



customise loyalty program


loyalty management

customise loyalty program




community building



channel management


personalized marketing



segmentation and targeting


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve brand engagement

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • mobile

  • point of sale

  • promotions

  • Facebook

  • Instagram

  • omnichannel

  • website

  • on premises

  • coupons

  • phone calls

  • games

  • causes and charity

  • text SMS

  • See 13 more
  • e-mail

  • social media

  • offline

  • mobile

  • point of sale

  • promotions

  • Facebook

  • Instagram

  • omnichannel

  • website

  • on premises

  • coupons

  • phone calls

  • games

  • causes and charity

  • text SMS

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting