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Hyland vs Ombud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Hyland vs. Ombud is based on a specific set of business needs and context. The comparison uses 1519 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Hyland and Ombud

Hyland, Anylogic Simulation Software, Jitterbit Platform, etc., belong to a category of solutions that help Business Intelligence, whereas Ombud, NiftyQuoter, Upland Qvidian, etc., belong to a category of solutions that help Proposal Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Hyland covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Ombud focuses on Collaboration, Sales Document Management, Content Management, Workflow Management, etc.

"Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, savin...g on space and maintenance by going paperless ─ these are all arguments that will persuade management of the benefits of the project. " - Gautier Poletto

"We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. " - Jim Tompkins

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Hyland

Focus area

Hyland is better than Ombud for

Software Failure Risk

  • low

logo Ombud

Focus area

Software Failure Risk

  • low

About

The platform to power content innovation

Ombud | Enable better decisions

Age

1991

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

41

26

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management

proposal & quote management


content publishing



helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


customer case management


social media management

social media analytics

engaging on social media


training & onboarding


knowledge management


customer feedback management

measuring customer satisfaction


business development


performance management


lead qualification

lead qualification: technographic




generation of new leads


account management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Establish thought leadership

  • See 2 more

Top Channels

Channels Used

  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more
  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting