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Compare IBM Cognos Analytics vs Phocas

Comparison Summary

For IBM Cognos Analytics vs Phocas comparison, Our AI algorithm looked at 5061 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using IBM Cognos Analytics and Phocas to solve their respective business needs.

Pros and cons of IBM Cognos Analytics and Phocas

IBM Cognos Analytics is more suited to businesses that require Social Media Management and Competitive Intelligence where as Phocas is focused towards Competitive Intelligence and Helpdesk Management with E-Mail .

logo IBM Cognos Analytics

Focus area

Software Failure Risk

  • medium

logo Phocas

Focus area

Software Failure Risk

  • medium

About

Unlock the value of your data in new ways and accelerate your journey to AI

Phocas: Business Intelligence Software and Data Analytics

Age

1911

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

41

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


competitive intelligence





engagement management

engaging and following up



training & onboarding


communication management

sending & publishing communications


performance management


helpdesk management


sales document management

proposal & quote management


generation of new leads


knowledge management


workflow management


content management



customer case management



business development



campaign management


products & pricelist management




contact list management


identify target customers


loyalty management

identify target customers


sales incentive management


revenue cycle management


rating and review management



Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Enhance customer relationships

  • Grow market share

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more
  • promotions

  • e-mail

  • phone calls

  • offline

  • point of sale

  • user generated content

  • mobile

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting