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iContact vs Benchmark Email: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for iContact medium Failure Risk for Benchmark Email medium
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Comparison Summary

This comparison report of iContact vs. Benchmark Email is based on a specific set of business needs and context. The comparison uses 10033 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iContact and Benchmark Email

iContact, Benchmark Email, Robly, MailerLite, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iContact covers Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

Benchmark Email focuses on Competitive Intelligence with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, etc.

"We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third-...party systems have increased. The key to great software is support combined with the features you need. We found that with iContact. " - David Gonynor

"We started using Benchmark about 5 years ago and we will absolutely continue to use here on out. It's been an incredible utility for us " - Brian Harrington

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iContact

Focus area

iContact is better than Benchmark Email for

Software Failure Risk

  • medium

logo Benchmark Email

Focus area

Benchmark Email is better than iContact for

Software Failure Risk

  • medium

About

iContact | Affordable Email Marketing Solution

Email Designer | Benchmark Email

Age

2003

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

46

Total Goals
(we found evidences for)

16

8

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (490)

Read Reviews (116)

sending & publishing communications

Read Reviews (417)

Read Reviews (97)

tracking & monitoring communications

Read Reviews (57)

Read Reviews (18)

contact list management

Read Reviews (227)

Read Reviews (25)

creating contact list

Read Reviews (21)

Read Reviews (0)

tracking contacts

Read Reviews (10)

Read Reviews (0)

contacts history

Read Reviews (7)

Read Reviews (2)

engagement management

Read Reviews (165)

Read Reviews (28)

engaging and following up

Read Reviews (135)

Read Reviews (20)

campaign management

Read Reviews (147)

Read Reviews (40)

campaign analytics

Read Reviews (23)

Read Reviews (2)

campaign monitoring

Read Reviews (17)

Read Reviews (4)

social media management

Read Reviews (142)

Read Reviews (20)

social media analytics

Read Reviews (46)

Read Reviews (8)

scheduling post to social media

Read Reviews (38)

Read Reviews (7)

engaging on social media

Read Reviews (28)

Read Reviews (0)

managing social media account

Read Reviews (5)

Read Reviews (2)

workflow management

Read Reviews (107)

Read Reviews (1)

helpdesk management

Read Reviews (62)

Read Reviews (9)

content management

Read Reviews (38)

Read Reviews (2)

content curation

Read Reviews (13)

Read Reviews (0)

content publishing

Read Reviews (8)

Read Reviews (0)

content tracking

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (21)

Read Reviews (2)

contract management

Read Reviews (13)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (2)

generation of new leads

Read Reviews (21)

Read Reviews (8)

social media marketing

Read Reviews (13)

Read Reviews (0)

training & onboarding

Read Reviews (10)

Read Reviews (2)

loyalty management

Read Reviews (6)

Read Reviews (0)

identify target customers

Read Reviews (5)

Read Reviews (0)

subscription management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (0)

conversion management

Read Reviews (5)

Read Reviews (0)

outbound marketing

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (2)

database marketing

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

referral management

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (1)

Read Reviews (2)

products & pricelist management

Read Reviews (0)

Read Reviews (6)

competitive intelligence

Read Reviews (0)

Read Reviews (403)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • chat

  • causes and charity

  • video

  • mobile

  • Twitter

  • Facebook

  • trade shows

  • coupons

  • review sites

  • Amazon

  • point of sale

  • games

  • display advertisement

  • mobile app

  • See 20 more

  • e-mail

  • social media

  • promotions

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • offline

  • chat

  • causes and charity

  • video

  • mobile

  • Twitter

  • Facebook

  • trade shows

  • coupons

  • review sites

  • Amazon

  • point of sale

  • games

  • display advertisement

  • mobile app

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting