iContact Overview

iContact is an easy-to-use email marketing platform for businesses. Users can quickly sign up and send emails without any marketing experience.

Use Cases

Customers recommend Communication Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using iContact.

Other use cases:

  • Campaign Management
  • Social Media Management
  • Workflow Management
  • Advertisement
  • Helpdesk Management
  • Content Management
  • Drip Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using iContact.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Improve Brand Engagement
  • Launch New Products
  • Improve Efficiency
  • Improve Consistency
  • Improve Navigation
  • Increase Customer Life Time Value
See all business priorities See less business priorities

iContact Use-Cases and Business Priorities: Customer Satisfaction Data

iContact works with different mediums / channels such as E-Mail.

iContact's features include Templates, Personalization, Feedback Surveys, etc. and iContact support capabilities include Email Support, Chat Support, Phone Support, etc. also iContact analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our recent move to iContact enabled us to design and implement a mobile responsive email template to ensure maximum deliverability. This is especially important now that most people consume email on their phone. The company has been great to work wi...th and has helped us create and optimize our marketing automation strategy. The ability to create drip campaigns with iContact has helped us cultivate prospects into long term customers." - Cindy Tyler

iContact, Robly, MailerLite, Zoho Campaigns, Pinpointe, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for iContact

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

iContact is popular in Marketing And Advertising, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on iContact Use Cases

What Are the key features of iContact for Communication Management?

How efficiently Does iContact manage your Contact List Management?

How efficiently Does iContact manage your Engagement Management?

How efficiently Does iContact manage your Campaign Management?

What makes iContact ideal for Social Media Management?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well iContact solved their Email Marketing needs. Cuspera uses 8386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iContact testimonial

Cindy Tyler

Mississippi Gift Company

Our recent move to iContact enabled us to design and implement a mobile responsive email template to ensure maximum deliverability. This is especially important now that most people consume email on their phone. The company has been great to work with and has helped us create and optimize our marke...ting automation strategy. The ability to create drip campaigns with iContact has helped us cultivate prospects into long term customers.

Testimonial By Cindy Tyler
iContact testimonial

Helene Segura

Author, Speaker, & Owner

LivingOrder San Antonio

When I decided to make the change to iContact, it was right before, it was right before I was about to send something really important. And even though I didn’t have time to learn a whole new platform, iContact made it easy and held my hand the whole time — all the other choices out there are just ...too overwhelming, and expensive.

Testimonial By Helene Segura
iContact testimonial

David Gonynor

Digital Marketing

That’s Biz

We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third-party systems have increased. The key to great sof...tware is support combined with the features you need. We found that with iContact.

Testimonial By David Gonynor
CUSTOMERS TESTIMONIALS
iContact testimonial

Cindy Tyler

Mississippi Gift Company

Our recent move to iContact enabled us to design and implement a mobile responsive email template to ensure maximum deliverability. This is especially important now that most people consume email on their phone. The company has been great to work with and has helped us create and optimize our marke...ting automation strategy. The ability to create drip campaigns with iContact has helped us cultivate prospects into long term customers.

Testimonial By Cindy Tyler
iContact testimonial

Helene Segura

Author, Speaker, & Owner

LivingOrder San Antonio

When I decided to make the change to iContact, it was right before, it was right before I was about to send something really important. And even though I didn’t have time to learn a whole new platform, iContact made it easy and held my hand the whole time — all the other choices out there are just ...too overwhelming, and expensive.

Testimonial By Helene Segura
iContact testimonial

David Gonynor

Digital Marketing

That’s Biz

We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third-party systems have increased. The key to great sof...tware is support combined with the features you need. We found that with iContact.

Testimonial By David Gonynor

Video

iContact's Social Management Feature Powered By AI

Video Thumbnail

Frequently Asked Questions(FAQ)

for iContact

What is iContact?

iContact Email Marketing is an email marketing application designed for sales and marketing teams to help create and track email campaigns. This cloud based platform provides themes and saved templates that are used to create an HTML message or text email. It also offers integration with social media platforms like Facebook, Twitter etc.

The primary features of this tool include Drag and Drop Editing, spam filters, contact list management, autoresponders, manage and schedule email campaigns on social media and access to email analytics via reports that helps to track campaign results.

The email editor creates segmented contact lists and ensures that emails are sent to the right inboxes. Also, to ensure correctness of the content, A/B split testing feature allows the sender to test email subject lines, incentives, color schemes or layout.

What is iContact used for?

iContact is a Email Marketing Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Communication Management, Contact List Management and Engagement Management .

What are the top features of iContact?

Templates, Personalization and Feedback surveys are some of the top features of iContact.

Who uses iContact?

iContact is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are iContact alternatives?

Robly, MailerLite, Zoho Campaigns and Pinpointe are popular alternatives for iContact.

Where is iContact located?

iContact is headquartered at 2121 RDU Center Drive, Fourth Floor, Morrisville, North Carolina 27560.
lightning

Peers used iContact for communication management and contact list management

iContact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (208)
Custom Reports

3.45/5 ★

Read Reviews (1660)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (208)
Custom Reports

3.45/5 ★

Read Reviews (1660)

Software Failure Risk Guidance

?

for iContact

Overall Risk Meter

Low Medium High

Top Failure Risks for iContact

Icontact Feeds

Exploring the New and Improved iContact Dashboard

iContact has always been committed to improving the way its users manage their campaigns, and we’re thrilled to unveil our newly updated dashboard. Designed with a focus on accessibility and efficiency, this fresh interface is here to transform how our users interact with our platform. Discover what the new iContact dashboard brings to your marketing […]

The post Exploring the New and Improved iContact Dashboard appeared first on iContact.

01/07/2024 - source

Secure Your Account: Enable Two-Factor Authentication (2FA)

Just as we lock our houses to protect our belongings, securing your online accounts is equally important to protect yourself from hackers. Cyberattacks and unauthorized access can have devastating consequences, especially for your email marketing efforts. That’s why implementing Two-Factor Authentication (2FA) is essential. In this blog, we’ll explore the importance of 2FA and guide […]

The post Secure Your Account: Enable Two-Factor Authentication (2FA) appeared first on iContact.

26/06/2024 - source

Master the Timing of Your Emails with iContact’s Scheduling Feature

Timing your emails perfectly is as important as its content. By sending your messages at the right moment, you can significantly increase open rates and ensure they capture your audience’s attention when they’re most receptive. iContact’s advanced scheduling feature simplifies this process, providing key advantages to help you effectively connect with your subscribers. The Importance […]

The post Master the Timing of Your Emails with iContact’s Scheduling Feature appeared first on iContact.

03/06/2024 - source

Icontact Profile

Company Name

Icontact

Company Website

https://www.icontact.com/

Year Founded

2003

HQ Location

2121 RDU Center Drive, Fourth Floor, Morrisville, North Carolina 27560

Employees

251-500

Social

Financials

SERIES B