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iContact vs GMass: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for iContact medium Failure Risk for GMass medium
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Comparison Summary

This comparison report of iContact vs. GMass is based on a specific set of business needs and context. The comparison uses 12954 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iContact and GMass

iContact, Robly, MailerLite, etc., belong to a category of solutions that help Email Marketing, whereas GMass, Saleshandy, Autoklose, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iContact covers Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

GMass focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

"I think having a dedicated Strategic Advisor who really understands what a customer wants and who comes to understand the customer’s business on a deeper level makes a huge impact on the success of email marketing. " - Bob Harper

"It is an incredible extension the help me a lot. I guarantee that is a safe and useful tool to manage your emails, to send mass emails and have many other useful functions. Besides that, the price is good and fair. Although the free edition is so us...eful too, the paid edition really worth it. " - Vinícius Rennó

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iContact

Focus area

iContact is better than GMass for

Software Failure Risk

  • medium

logo GMass

Focus area

GMass is better than iContact for

Software Failure Risk

  • medium

About

iContact | Affordable Email Marketing Solution

Sales engagement software providing personalized mass email service, email marketing and mail-merge services

Age

2003

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

60

Total Goals
(we found evidences for)

16

15

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (490)

Read Reviews (713)

sending & publishing communications

Read Reviews (417)

Read Reviews (586)

tracking & monitoring communications

Read Reviews (57)

Read Reviews (123)

contact list management

Read Reviews (227)

Read Reviews (34)

creating contact list

Read Reviews (21)

Read Reviews (2)

tracking contacts

Read Reviews (10)

Read Reviews (0)

contacts history

Read Reviews (7)

Read Reviews (0)

engagement management

Read Reviews (165)

Read Reviews (347)

engaging and following up

Read Reviews (135)

Read Reviews (347)

campaign management

Read Reviews (147)

Read Reviews (133)

campaign analytics

Read Reviews (23)

Read Reviews (72)

campaign monitoring

Read Reviews (17)

Read Reviews (19)

social media management

Read Reviews (142)

Read Reviews (15)

social media analytics

Read Reviews (46)

Read Reviews (10)

scheduling post to social media

Read Reviews (38)

Read Reviews (0)

engaging on social media

Read Reviews (28)

Read Reviews (3)

managing social media account

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (107)

Read Reviews (5)

helpdesk management

Read Reviews (62)

Read Reviews (3)

content management

Read Reviews (38)

Read Reviews (5)

content curation

Read Reviews (13)

Read Reviews (2)

content publishing

Read Reviews (8)

Read Reviews (0)

content tracking

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (21)

Read Reviews (10)

contract management

Read Reviews (13)

Read Reviews (1)

proposal & quote management

Read Reviews (3)

Read Reviews (7)

generation of new leads

Read Reviews (21)

Read Reviews (9)

social media marketing

Read Reviews (13)

Read Reviews (1)

training & onboarding

Read Reviews (10)

Read Reviews (1)

loyalty management

Read Reviews (6)

Read Reviews (2)

identify target customers

Read Reviews (5)

Read Reviews (2)

subscription management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (1)

promotion management

Read Reviews (5)

Read Reviews (0)

conversion management

Read Reviews (5)

Read Reviews (1)

outbound marketing

Read Reviews (3)

Read Reviews (2)

lifetime value management

Read Reviews (3)

Read Reviews (3)

trade show marketing

Read Reviews (2)

Read Reviews (0)

database marketing

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (2)

lead qualification: technographic

Read Reviews (1)

Read Reviews (2)

performance management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (3)

influencer marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Shorten ramp up time

  • Improve efficiency

  • Improve digital and social presence

  • Reduce bounce

  • Improve brand engagement

  • Build brand awareness

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

  • e-mail

  • social media

  • promotions

  • website

  • phone calls

  • newsletter

  • offline

  • mass media

  • LinkedIn

  • Twitter

  • print media

  • magazine

  • on premises

  • mobile

  • mobile app

  • games

  • user generated content

  • blogs

  • chat

  • Facebook

  • video

  • Netflix

  • Instagram

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting